Assistant General Manager

Assistant General Manager – Firehouse SubsFirehouse Subs is seeking a driven and experienced Assistant General Manager (AGM) to support restaurant operations, develop team members, and help drive sales and profitability. As the AGM, you'll partner closely with the General Manager to lead the restaurant, ensure operational excellence, and build a strong, high-performing team. This is a key leadership role and a stepping stone to becoming a General Manager.ResponsibilitiesAssist the General Manager in overseeing daily restaurant operationsLead shifts and ensure high standards in food quality, service, and cleanlinessTrain, coach, and develop Crew Members and Shift LeadersSupport hiring, onboarding, and performance managementHelp manage P&L, including labor, food cost, and inventory controlEnsure compliance with all food safety and sanitation standardsHandle guest concerns and ensure an exceptional customer experienceAssist with scheduling, ordering, and administrative tasksStep in to run the restaurant in the absence of the General ManagerQualifications2+ years of restaurant management experience (QSR or fast-casual preferred)Strong leadership and team development skillsExperience with scheduling, inventory, and cost controlExcellent communication and problem-solving skillsAbility to work in a fast-paced environmentFlexible schedule, including nights and weekendsCompensation & BenefitsCompetitive salary or hourly pay (based on experience)Bonus potentialCareer advancement opportunities to General ManagerPaid training and leadership developmentSupportive, team-oriented work environmentWhy Firehouse Subs?Firehouse Subs is built on a culture of service, teamwork, and giving back. As an Assistant General Manager, you'll play a critical role in developing future leaders, driving results, and making an impact both in the restaurant and the community.Compensation: $15.00 - $22.00 per hourFirehouse Subs ® is a restaurant chain with a passion for hearty and flavorful food, heartfelt service and public safety. Founded in Jacksonville, Florida in 1994 by brothers and former firefighters Chris Sorensen and Robin Sorensen, Firehouse Subs is a brand built on decades of fire and police service, hot and hearty subs piled high with the highest quality meats and cheeses, and its commitment to saving lives through the establishment of the non-profit Firehouse Subs Public Safety Foundation ®.The founders are the real deal, the food is their creation and the brand is a family of franchise operators who share their same passion for generously serving food and community. For the third consecutive year, based on recent Technomic Insight consumer data, Firehouse Subs was named the No.1 brand in the restaurant industry that "Supports Local Community Activities." This year, Firehouse of America and Firehouse Subs suppliers will together donate a portion of purchases at Firehouse Subs locations to the Firehouse Subs Public Safety Foundation for the purchase of lifesaving equipment, with a minimum donation of $1 million.Our mission is to carry on our commitment to and passion for:Hearty and Flavorful FoodHeartfelt Service, andPublic SafetyThis franchise is independently owned and operated by a franchisee. Your application will go directly to the franchise restaurant, and all hiring decisions will be made by the management of this franchise restaurant. All inquiries about employment at this franchise restaurant should be made directly to the restaurant, and not to Firehouse Subs Corporate.