Retail Sales Associate / Customer Service

Wellness Sales Associate / Customer Service AssociateElements Massage Denver West is looking for a Wellness Sales Associate / Customer Service Associate to create an exceptional massage experience for all the clients every time they enter the studio.Studio Benefits:Competitive payBonuses based on monthly conversion numbersA complimentary monthly massage at the studio401k, PTO, Chiropractic Services, Free Monthly MassagesIf working in a rewarding sales environment in a great massage studio sounds exciting, you should apply today.Job Type: Part-timePay: up to $17.50-$19/hour plus bonusesEducation:High school or equivalent (Required)Additional Compensation:CommissionBonusesStore DiscountsThis Job Is Ideal for Someone Who Is:Dependable -- more reliable than spontaneousPeople-oriented -- enjoys interacting with people and working on group projectsDetail-oriented -- would rather focus on the details of work than the bigger pictureAchievement-oriented -- enjoys taking on challenges, even if they might failAutonomous/Independent -- enjoys working with little directionResponsibilities and Duties:Informing all clients about the benefits of the Elements Massage Wellness Program, a no hassle membership planFollowing our proven sales process to enroll clients into the Elements Massage Wellness ProgramBeing the first and final face of hospitality, whether on the phone or in the studioEnsuring the client appointment paperwork and payment process is brief, painless, and accurateWorking as a team with our Managers and Massage Therapists to create an environment where clients are the center of the worldAssist with administrative duties as assignedQualifications and Skills:Ability to follow our proven sales process to sell the monthly Elements Massage Wellness Program and build customer loyalty.The right candidate must like talking, but more important, love listening to all new clients, established clients, and prospective clients.The right candidate can turn every incident of client criticism to a story of great customer service.Prior retail sales experience preferred; selling memberships or services in-person to potential clients.Customer Service in a spa-like or similar environment is preferred; catering experiences that distinguish their value with attention, hospitality, and execution.Familiarity with modern office tools and systems; scheduling and payments are all processed with easy-to-learn computer programs.Driven to create the best work environment for the employees and the best experiences for the client.