Dispatcher

Job Description

Job Description

Benefits:

• Paid Volunteer Time Off
• SEP-IRA Retirement Plan
• Disability Insurance
• Bonus based on performance
• Company parties
• Competitive salary
• Dental insurance
• Employee discounts
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Wellness resources

Dispatcher

Fort Kent  , Maine | Full-Time

Build your career with a company that has been building Maine communities since 1844.

S.W. Collins Company is looking for an organized, dependable, and customer-focused Dispatcher to join our Houlton team. The Dispatcher plays a key role in keeping our delivery operation running smoothly by coordinating drivers, deliveries, customers, and materials.

This is a fast-paced position where communication, organization, and problem-solving are essential. If you enjoy keeping things moving, working with people, and taking pride in getting the details right, we'd like to hear from you.

What You'll Do

• Coordinate daily delivery schedules and assign deliveries to drivers.
• Communicate with drivers throughout the day to provide schedules, updates, and changes.
• Work closely with sales, yard, warehouse, and management teams to coordinate deliveries.
• Schedule customer deliveries based on customer needs, product availability, and delivery capacity.
• Communicate professionally with contractors, homeowners, drivers, and coworkers.
• Monitor delivery progress and adjust schedules when delays or unexpected situations occur.
• Help ensure materials are properly staged and ready for delivery.
• Provide accurate delivery information and instructions to drivers.
• Assist with resolving delivery issues and customer concerns.
• Maintain accurate delivery schedules, records, and documentation.
• Help prioritize deliveries based on customer needs and operational requirements.
• Promote safe and efficient delivery practices.
• Provide the legendary customer service our customers have come to expect from S.W. Collins.

What We're Looking For

• Strong organizational and time-management skills.
• Excellent communication and customer-service skills.
• The ability to remain calm and organized in a fast-paced environment.
• Strong attention to detail and follow-through.
• Good problem-solving and decision-making skills.
• The ability to effectively prioritize multiple tasks and changing demands.
• A dependable team player with a positive attitude.
• Comfortable using computers and learning scheduling and delivery software.
• Must be able to operate a forklift.
• Previous dispatching, logistics, customer service, transportation, or building-materials experience is helpful, but we are willing to train the right person.

Why S.W. Collins?

At S.W. Collins, we're All In —for our customers, our coworkers, and the communities we serve. Since 1844, we've built our reputation by investing in people and providing the products, service, and expertise our customers depend on.

We believe in developing our Pioneers and providing opportunities to learn, grow, and advance within the Company. You'll have access to training and educational opportunities while working alongside a team that takes pride in what we do.

Full-time employees enjoy:

• Health insurance
• Company-provided Short-Term Disability & Long-Term Disability
• Dental & Vision Insurance
• Paid Time Off (PTO) & Earned Paid Leave (EPL)
• Seven Paid Holidays
• Flexible scheduling
• An unmatched retirement program
• Employee discounts
• Training and professional development opportunities
• Opportunities for advancement
• A team-oriented workplace where we believe work should be rewarding—and fun

Join a company where you're more than an employee. You're a Pioneer helping build people, projects, and communities.

S.W. Collins Co. is an Equal Opportunity Provider.