Channel Marketing & Communications- Senior Manager

When you join Verizon

You want more out of a career. A place to share your ideas freely even if theyre daring or different. Where the true you can learn grow and thrive. At Verizon we power and empower how people live work and play by connecting them to what brings them joy. We do what we love driving innovation creativity and impact in the world. Our V Team is a community of people who anticipate lead and believe that listening is where learning crisis and in celebration we come together lifting our communities and building trust in how we show up everywhere & always. Want in Join the #VTeamLife.

What youll be doing...

Were seeking an experienced sales leader who knows the retail frontline firsthand and can translate that experience into high-impact enablement and communications.

As the Senior Manager Channel Marketing and Communications you will be the driving force behind how we equip our sales and service teams to drive growthdelivering clear actionable content that respects their time and helps them win.

This role demands adaptability a collaborative spirit and a strategic approach to communications.

You will work cross-functionally leveraging AI to work efficiently so your energy goes toward high-impact field support. If you are passionate about developing compelling narratives executing campaigns and building resources and tools tailored to how the frontline actually consumes information this is the role for you.

Key responsibilities:

• Building sales enablement and comms that inform equip and inspire frontline leaders and teams toward key performance objectives.
• Creating clear actionable content for launches sales and service moments built for how the frontline consumes it
• Using AI and automation to work faster scale enablement across multiple channels and increase overall efficiency.
• Performing regular store visits and listen-ups to gather direct feedback build relationships with sales leaders and ensure field realities shape our deliverables.
• Building and maintaining strong partnerships across the business to brainstorm create and launch innovative campaigns.
• Establishing robust feedback loops following campaign launches to analyze performance data track content engagement metrics and continuously refine messaging strategies.
• Sharing key learnings and best practices across teams to improve marketing effectiveness while actively shaping the evolution of our overarching communication strategy.
• Keeping a pulse on emerging industry trends and best practices within internal marketing and communications.
  

In this role youll have a defined work location and assigned office days.

What were looking for...

You are an advertising junkie. You are up on all the latest campaigns. You get inspiration from all the media you ingest. Understanding consumers and what they want is a serious game for you. You are strategic and a big picture problem solver but understand what it takes to get all the details right.

Youll need to have:

• Bachelors degree or four or more years of work experience.
• Six or more years of relevant experience required demonstrated through one or a combination of work and/or military experience or specialized training.
• Five years or more retail sales experience
• Four or more years of experience in communications communications strategy or internal marketing
• Experience with Google G Suite AI tools

Even better if you have one or more of the following:

• A Masters degree
• Experience in visual communication techniques and applications
• Experience working creatively and analytically in a problem-solving environment
• Experience in marketing strategies
• Proven ability to foster and manage strategic partnerships
• Experience working with executives and the ability to deliver and support executive requirements
• Excellent interpersonal and negotiation skills
• Exceptional verbal and written communication skills
• Excellent organizational skills and attention to detail
• Created coordinated communications programs for consumer-focused services or products.
• Presented your ideas to a range of audiences with success.
• Ability to drive projects to successful completion.

If Verizon and this role sound like a fit for you we encourage you to apply even if you dont meet every even better qualification listed above.

Where youll be working

In this hybrid role youll have a defined work location that includes working from home and a minimum of three days per week in the office which will be set by your manager. Employees are responsible for maintaining compliance with hybrid work policies.

Scheduled Weekly Hours

40

Equal Employment Opportunity

Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status disability or other legally protected characteristics.

Benefits and Compensation

Our benefits are designed to help you move forward in your career and in areas of your life outside of Verizon. From health and wellness benefit options including: medical dental vision short and long term disability basic life insurance supplemental life insurance AD&D insurance identity theft protection pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan up to 8 company paid holidays per year and up to 6 personal days per year paid parental leave adoption assistance and tuition assistance plus other incentives weve got you covered with our award-winning total rewards package. Depending on the role employees have the opportunity to receive compensation in the form of premium pay such as overtime shift differential holiday pay allowances etc. Newly hired employees receive up to 15 days of vacation per year which grows with additional service. For part-timers your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.

The salary will vary depending on your location and confirmed job-related skills and experience. This is an incentive based position with the potential to earn more. For part-time roles your compensation will be adjusted to reflect your hours.

Required Experience:

Senior Manager