Quality Manager

Job Description The Quality & Compliance Manager will establish and sustain quality and compliance programs at this recycling facility to meet and exceed quality, food and product safety, and other industry-specific programs or regulatory requirements. The incumbent will serve as the face of site Quality & Compliance to internal and external stakeholders and customers including gathering, producing, analyzing, and submitting information related to product and process quality, as well as compliance. In addition, this resource will make recommendations on how to improve quality and compliance related practices and procedures, while also responding to customer inquiries. The Quality & Compliance Manager will report to the Plant Manager. Key Responsibilities Establish and sustain Quality & Compliance programs at this new recycling facility to meet and exceed quality, food and safety, and other compliance requirements Interact with NOVA Circular Solutions Corporate Quality Managers, Product Safety teams, Suppliers, Customers, Sales, Customer Service, Product Development, Supply Chain, and Operations Coordinate local response and investigations for customer complaints and claims Supervise and provide direction to the Quality lab and related resources – i.e., technicians Maintain necessary compliance paperwork related to product compliance to programs, federal, state, and local regulations, and food safety Conduct internal audits based upon multiple audit schemes; develop and implement corrective action plans Lead third‑party audits, including direct involvement with auditors Report status and statistical data related to programs and projects Review and trend data to identify opportunities for improvement Follow company policies and practices while representing Novolex in an ethical and business‑like manner Compliance: Food Safety and Quality Manage food safety programs Lead HACCP team Implement and maintain support programs: pest control, cleaning and sanitation, GMPs, as examples Ensure incoming feedstock used in food packaging applications meets specification requirements including chain of custody Manage quality systems and certifications. Serve as ISO Management Representative Ensure Quality System compliance with national and international standards. Champion Quality System internal and external audit process Report on food safety and quality systems to management and NOVA Circular Solutions as required Quality Processes Assist in the onboarding of new equipment (procurement, commissioning, and training) from a quality perspective Develop, implement, and administer quality policies and procedures for all employees Provide new hire orientation and periodic training to all employees (food safety, quality, GMP, etc.) Manage the internal nonconformance and hold process Manage customer complaints: investigate events, perform root cause‑corrective action, make recommendations, and manage corrective and preventive actions to ensure implementation Provide monthly management quality reports, as required Manage quality testing and inspections Qualifications Bachelor’s degree in engineering or another technical field preferred 5+ years’ experience in a management role within the area of Quality Management in a multi‑stage manufacturing environment, preferably in the plastics industry Self‑starter and works independently under minimum supervision Strong organizational, interpersonal and leadership skills Experience with lab management and ASTM test methods Experience with ISO 9001 or other standards Experience with food safety and SQF Code or another GFSI‑recognized scheme Experience with internal and external auditing Practical experience with risk management, product testing, capability studies and control plans Ability to manage multiple priorities and projects under tight timelines; works with a sense of urgency Detail oriented, analytical thinker and consistently demonstrates accuracy, thoroughness, and dependability Displays excellent written and verbal communication skills Establishes and maintains effective channels of communications with internal and external contacts Strong problem‑solving skills and evidence of good judgment. Ability to work as part of a team Excellent interpersonal skills necessary to interact effectively with individuals at all levels of the company and enjoy a fast‑paced environment Proficient in use of MS Office (Outlook, Word, Excel, and PowerPoint) programs Company Benefits With safety as our top priority and a commitment to employee well‑being an important focus, we offer comprehensive and competitive benefits that include medical, dental and vision insurance as well as a variety of other well‑being resources focused on mental, physical and financial health. Specific benefits and well‑being programs may vary depending on where you work. Novolex is committed to providing equal employment opportunity in all employment practices, including but not limited to selection, hiring, promotion, transfer, and compensation to all qualified applicants and employees without regard to age, race, color, national origin, sex, pregnancy, sexual orientation, gender identity, religion, handicap or disability, genetics, citizenship status, service member or veteran status, or any other category protected by federal, state, or local law. Any individual who, because of his or her disability, needs an accommodation in connection with an aspect of the Company's application process should contact View email address on click.appcast.io. #J-18808-Ljbffr Novolex