Unified Communications Integration Engineer, Public Safety

Unified Communications Integration Engineer We are seeking a highly motivated and experienced Unified Communications Integration Engineer to integrate and deploy the world's first Cloud-Based Emergency Real-Time Communication Platform. You will be responsible for the interoperability and assimilation of highly available, elastic, robust, multi-tenant, and self-healing RTC and VoIP signaling services. The platform must comply with the most stringent security, authentication, and authorization standards to ensure high SLA and guarantee 5 nines uptime. You will work closely with Carbyne's Operations team and act as the technical liaison between engineering and the business for all UC-related activities. You will get an opportunity to work on cutting-edge technologies and build a lifesaving emergency platform. Responsibilities Work as part of a real‑time communication team in the Carbyne operation group to deliver a highly available 911 infrastructure Configure and troubleshoot Carbyne's novel emergency communication platform Provide clients with customized communication solutions for Carbyne's unified communications services Install, maintain, integrate, and contribute to PBX projects and UC solutions Create and maintain technical specifications and solution documents Overall responsibility for onboarding new customers in alignment with customer requirements and solution specifications using Carbyne's best practices Provide technical support and training for the Operations team on 911 emergency communications systems Gain a strong understanding of unified communications architecture, networking, and cloud computing Interact with a variety of internal stakeholders: Carbyne's Operations, R&D, Sales, CTO Office, and Product Managers Qualifications Proven experience with VoIP architecture and hands‑on installation experience deploying open‑source UC (such as Kamailio, FreeSWITCH, Asterisk, etc.) Extensive knowledge of VoIP deployments and protocols like SIP, SDP, RTP, WebRTC, and their troubleshooting; understanding of video/audio codecs, packetization, encryption, and transport 3+ years of experience in solutions deployment of open‑source VoIP solutions 3+ years of experience in networking; proven knowledge and experience in networking, full knowledge of the OSI model and deep understanding of layers 1‑7 Good understanding of Linux environments, including bash scripting Hands‑on experience deploying on private and public network/security clouds (AWS) Nice-to-Haves Industry certifications like CCIE, CCNP, CCNA Voice Knowledge of Docker and Kubernetes Knowledge of AWS infrastructure Work Location This is a hybrid role, with an expectation of four days per week in our Manhattan office. Benefits Competitive salary and 401k with employer match Discretionary paid time off Paid parental leave for all Medical, dental, and vision plans Fitness programs Emotional & mental wellness support Learning & development programs Snacks in the office Compensation Base Pay Range: $141,000–$188,000 USD (excluding commissions, bonuses, and stock awards). Compensation may vary based on level, function, training, transferable skills, work experience, business needs, and geographic location. EEO Statement We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We're committed to hiring the best talent regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances. If you have a disability or special need that requires assistance or accommodation during the application or recruiting process, please email View email address on click.appcast.io. This email address is for accommodation purposes only. Phishing Alert Phishing alert: Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process. All legitimate job openings are listed on our official careers page at If you receive a suspicious offer or outreach from an email address that is not @axon.com, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to View email address on click.appcast.io. #J-18808-Ljbffr