Jr. Critical Facilities Technician (CFTJ)

Junior Critical Facilities Technician (JCFT)

The Junior Critical Facilities Technician (JCFT) is responsible for all aspects of data center operations throughout the year. They will participate in an unwavering attitude and commitment to safety and reliability within the Data Center. The CFT will drive continual improvements to the operational excellence of the data center by adhering to company standards and industry best practices. They will have a mindset of ongoing learning and development.

Responsibilities

Assist with operating and maintaining critical and non-critical data center infrastructure, equipment, and systems

Work with a team of CFTs to deliver total availability (100% uptime) while minimizing risks

Assist with monitoring power, cooling capacity, and environmental conditions within the data halls

Utilize a Computerized Maintenance Management System (CMMS) as a tool to manage all planned and unplanned data center work

Work under supervision to perform preventive maintenance on data center electrical and mechanical equipment

Assist with the development, revision, and execution of approximately 200 operating procedures and preventive maintenance inspections, and perform quality control reviews to ensure accuracy, clarity, and continual improvement

Assist with the development of Data Center standards and policies when necessary

Support with the resolution of all electrical and mechanical issues within the Data Center quickly while minimizing risk and properly communicate issues to the appropriate chain of command

Help troubleshoot and document technical issues, escalates as appropriate, and ensure issue resolution

Assist with planning on all corrective issues

Assist and/or complete physical and logical installations of T5 services

Maintain accurate facility data including, rounds, PM work orders, change management, etc.

Maintain strict adherence to change control activities

Manage assigned workflow tasks in order to provide timely turnaround

Escort and work effectively with outside contractors, ensure they are abiding by critical facility work rules

Complete facility rounds at the beginning of each shift to ensure data center and grounds upkeep

Follow T5 data center corporate policies and procedures

Participate in facility training programs on a regular basis

Assist in facility operations, as required

Participate in construction and commissioning, as directed by the CFM

Work shifts to support 24x7 data center operation, and have flexibility in work hours to cover other shifts

Adhere to all federal, state, and local safety laws

Complete other such duties consistent with your role as you may be assigned by T5FM management

Education and Experience

High school degree or equivalent, required

Enrolled or ability to enroll in a Mission Critical diploma level program

Prior military or technical school training, preferred

Knowledge, Skills, Abilities, and Competencies

Strong verbal and written communication skills required for working effectively with CFM, team members, vendors and customers on daily data center management

Good written technical proficiency to support the creation and revision of process documentation (MOPs, SOPs, and EOPs)

Above average problem-solving and analysis skills for evaluating a situation, identifying solutions, and working with leadership and teammates to resolve

Embraces a team-based mentality by building positive morale and team spirit, supporting teammates efforts to succeed, and recognizing teammates accomplishments

Able to function effectively and maintain focus in high-pressure situations

Has a "can-do" customer service attitude who is conscientious and takes personal pride in their work

Has high degree of attention to detail and completes tasks on time

Able to follow instructions, respond to management direction, and volunteer readily when asked

Able to handle changing needs and priorities accurately and professionally

Able to read and understand electrical and mechanical manuals, drawings, and sketches

Able to work proficiently and safely with hand tools and power tools