Courier, Logistics (DLS Hilo)

RESPONSIBILITIES

Diagnostic Laboratory Services, Inc. (DLS) is Hawaii’s largest locally owned and operated medical testing laboratory. DLS is considered a leader in the Hawaii, Guam and Saipan communities we serve. As an integral part of the patient care team, DLS uses state of the art testing and value-based informatics to promote optimal patient care and positively impact patient outcomes.

SCHEDULE

Call-In Position (Up to 19 hours per week)

Must be available Monday through Friday from 8:00 am to 8:00 pm and Saturday from 9:00 am to 2:00 pm.

Must be flexible with schedule changes to meet operational needs.

HIRING RANGE

$17.75 to $19.10 hourly

Actual pay commensurate with experience

JOB SUMMARY

Independently operates company vehicle to transport laboratory specimens, reports, supplies and other items with aloha. Ensures that all items are picked up and delivered to designated locations in a safe and timely manner.

DUTIES AND RESPONSIBILITIES

• Operates company vehicle in a safe and defensive manner to pick up and deliver laboratory specimens, medical records and medical supplies to and from DLS locations and other medical facilities. Follows traffic laws accordingly. (90%)*

• Prepares and organizes items for delivery to sites and clients and inspects vehicle prior to leaving base location.

• Utilizes specimen tracking system to document pick-up and delivery details and ensures all items reach the appropriate destination.

• Communicates accordingly with dispatch and/or management to reports issues that occur on routes that may impact pick-up and delivery schedules.

• Keeps management updated on the operational condition and appearance of the vehicle.

• Relays information from clients to appropriate department.

• Responds to STAT (priority/immediate) pick-ups as needed.

• May perform the following duties as needed. (10%)*

• Monitors and schedules maintenance of vehicle.

• Handles packing and/or shipping of specimens according to International Air Transport Association (IATA) requirements.

• Responds to phone calls for requests such as, but not limited to, patient results, supplies, and mail.

• Obtains supplies such as dry ice, office products, etc. Unpacks and stores supplies.

• Performs other duties as assigned.

• Job expectations:

1. Ensuresprofessionalappearanceandcleanlinessofvehicle.

2. Followsalltrafficlaws,regulations,andcompanypolicieswhileoperatingthedelivery vehicle.

3. Demonstratesclear,audience-focusedandeffectivecommunicationwithAloha.

4. Reads, interprets and write documents, such as policies, standard operating procedures andreports.

5. Createsapositiveworkcultureandenvironment.

6. Models organizational values and contributes to quality improvements to support an innovative future for our customers.

7. Builds collaborative relationships with teammates, shares ideas, supports others to achievegoals and has each other’s backs.

8. FollowsallsafetyandhealthregulationsandworksinaccordancewithDLSsafetypolicies andprocedurestoensureasafeandsecureworkingenvironment.

9. Provides excellent customer service to our internal and external customers with compassionandrespect.

10. Maintainsandvaluestheimportanceofattendanceatwork.

11. Stays current on information and requirements to perform the job while embracing continuous learning to improve skills and knowledge.

12. Maintainsahighlevelofconfidentialityofinformation.

13. Usessoundjudgement,analyticalskillsandinnovationwhileproblemsolvingandtakes appropriate and timely actions.

14. Demonstratesflexibilityandadaptabilitybyadjustingtoshiftsinpriorities,demands,and procedures.

JOB DEMANDS

Typical Physical Demands:

• Moderatephysicalactivityperformingsomewhatstrenuousdailyactivities.

• Requires clear vision at twenty (20) inches or less and twenty (20) feet or more, peripheral vision and depth perception.

• Abletolift,carry,pushingorpullitemsweighinguptothirtyfive(35)poundsfrequently.

• Abletousehandtrucks.

• Dependingonworklocation:

• Abletowalkand/orusestairsuptosix(6)hoursfrequently.

• Abletodriveandgetin/outofvehicleuptosix(6)hoursfrequently.

Typical Working Conditions:

• Work environment includes conditions common to a hospital/laboratory environment, including working directly with potentially hazardous chemicals and/or patients with

communicable diseases. Potential for inadvertent skin, eye, mucous membrane, or parenteral contact with blood or other infectious materials.

• Works primarily in an outdoor environment, with varied weather conditions.

QUALIFICATIONS

Education:

Preferred:

• High school diploma or equivalent.

Experience:

Required:

• Two (2) years driving experience with full license (not provisional or intermediate).

Preferred:

• Patient care, medical laboratory or equivalent public contact experience.

Skills:

• Ability to communicate effectively in English, both verbal and written form.

• Ability to work effectively both independently and with a team.

• Excellent customer service skills.

• Exhibit effective decision making with good judgement.

• Attention to detail.

• Knowledge of traffic rules/laws.

Other Qualifications:

Required:

• Valid driver’s license and a current, clean traffic abstract.

Preferred:

• Familiarity of local geographic areas.

Equal Opportunity Employer/Disability/Vet