Banking Product Analyst II, Consumer and Small Business Products

PRODUCT ANALYST II CSB

400 Park Ave (NY) or CNB Plaza (Los Angeles, CA)

WHAT IS THE OPPORTUNITY?

The Product Analyst role is responsible for supporting the development and lifecycle management of banking products (e.g., deposit, loans, branch services) for U.S. consumers and small businesses. This role focuses on executing day-to-day tasks, collaborating with cross-functional teams, and contributing to product enhancements under senior guidance.

WHAT WILL YOU DO?

Maintain the product backlog, ensuring alignment with strategic goals. Track key product metrics (e.g., applications, accounts opened, balances) to inform enhancement recommendations and prioritize improvements. Address inquiries from Relationship Managers and collaborate with Operations to resolve client concerns. Remediate issues and ensure timely solutions. Conduct risk assessments and ensure compliance with regulatory requirements. Maintain documentation for audits and controls. Create presentations to communicate strategies, performance, and recommendations. Facilitate alignment with cross-functional teams. Analyze products and processes to identify improvement opportunities. Implement enhancements to streamline operations and client experiences. Define product requirements (e.g., BRDs) and coordinate delivery with teams. Monitor progress and elevate risks.

WHAT DO YOU NEED TO SUCCEED?

Required Qualifications* Bachelor's Degree or equivalent. Minimum 3 years of experience in product management, banking operations, or related field. Additional Qualifications Knowledge of product development lifecycle, design, and data analytics. Attention to detail and process/analytic mindset. Excellent interpersonal skills and communication/presentation abilities, with experience tailoring messages for diverse audiences. Ability to collaborate across multiple business lines and functions. Proficiency in analytical tools (e.g., QlikView, Tableau, Access). Experience in a highly matrixed, complex organization. Financial services experience. Stakeholder management and consensus-building skills. Proficiency in creating executive-level presentations and strategic documents.

WHAT'S IN IT FOR YOU?

Compensation Starting base salary: $78,970 - $126,140 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. Benefits and Perks Benefits Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date Generous 401(k) company matching contribution Career Development through Tuition Reimbursement and other internal upskilling and training resources Valued Time Away benefits including vacation, sick and volunteer time Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs Career Mobility support from a dedicated recruitment team Colleague Resource Groups to support networking and community engagement About Us Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America’s leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us.

INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT

City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled. Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.

#CA-MD

#J-18808-Ljbffr City National Bank