TRAIL Rising Leaders Program - Servicing Operations

Position Summary Designed specifically for recent college graduates, the TRAIL (Tools Required for Advancement Into Leadership) program is a 12-month rotational leadership‑development program that enables recent college graduates to gain practical, on‑the‑job leadership and management skills. TRAIL Operations Specialists are full‑time employees, earning a competitive salary with benefits while receiving hands‑on experience and mentorship from the assigned business area. The main objective is to build a foundation in process improvement, presentation and leadership skills. The Servicing Operations TRAIL Operations Specialist will get immersed in one of the following areas: Operational Controls Loan Transfers and Advance Management Servicing Analytics The TRAIL Rising Leaders Program is set to begin July 2026. Duties and Responsibilities Performs assigned duties under the direction of experienced personnel to gain knowledge and experience required for promotion to a management position, involving decisioning in real‑world account management scenarios. Performs business analyses and provides recommendations to leadership for business and process changes. Receives training and performs duties in several functions to become familiar with line and staff functions, management viewpoints, company policies, and best practices. Observes experienced workers to acquire knowledge of methods, procedures, and standards required for performance of departmental duties. Helps champion the Process Improvement discipline within the organization and implements the steps and tools necessary to successfully complete projects. Will be required to attend company‑sponsored training classes and attain certain certifications. Performs related duties as assigned by management. Qualifications and Education Requirements Bachelor’s degree from an accredited college or university. Skills, Abilities, and Knowledge Excel in a team‑oriented, collaborative environment while contributing to the creation, design, and implementation of value‑add business strategies that affect current operating practices and company policy. Clearly articulate and present ideas and findings to a varied audience, including the operations staff and senior leadership. Excellent written and verbal communication skills. Strong business communication skills with an ability to work well in a collaborative environment. Strong attention to detail and ability to multi‑task, respond well to pressure and deadlines, and work well individually and in a collaborative environment. Experience with PowerPoint and Visio a plus. Ability to adapt and willingness to learn. Employment Requirements Applicants must be legally authorized to work in the United States. Newrez does not consider visa sponsorship for early‑career program opportunities. Applicants who require sponsorship now or in the future are not eligible for this position, including applicants with temporary work authorization such as F‑1 students on OPT or STEM‑OPT. All employees are required to have smart phones that meet company security standards with the ability to install apps such as Microsoft Authenticator. Employment will be contingent on this requirement. Benefits Medical, dental, and vision insurance Health Savings Account with employer contribution 401(k) Retirement plan with employer match Paid Maternity Leave/Parental Bonding Leave/Caregiver Leave Adoption Assistance Tuition & Certification reimbursement Employee Mortgage Loan Program The Newrez Employee Emergency and Disaster Fund Equal Employment Opportunity We’re proud to be an equal‑opportunity employer and celebrate our employees’ differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and veteran status. Different makes us better. #J-18808-Ljbffr Newrez