Oracle OPERA Cloud PMS (OCPMS) SME

Ideal Candidate
A hospitality PMS leader who combines deep OPERA Cloud expertise, real hotel operations knowledge, and enterprise transformation experience.

Role Summary

We are hiring a senior Oracle OPERA Cloud PMS (OCPMS) Subject Matter Expert to lead enterprise-scale PMS modernization initiatives. This role partners closely with business, IT, Oracle, and system integrators to deliver cloud-first PMS transformation aligned to client's Digital & Technology Transformation (DTT) program.

Key Responsibilities

• Lead end-to-end OPERA Cloud PMS programs (assessment, rollout, stabilization, optimization)
• Define global PMS standards, configurations, and governance
• Align PMS roadmap with enterprise digital transformation objectives
• Own PMS integrations with POS, CRS, loyalty, payments, housekeeping, and downstream systems
• Act as client-side SME for Oracle and system integrators
• Support multi-brand, multi-region hotel operations (managed & franchised)
• Drive property adoption, change management, and value realization

Must-Have Skills

• Deep hands-on expertise in Oracle OPERA Cloud PMS
• Strong hospitality operations knowledge (Front Office, Rooms, Rates, Inventory, Billing)
• Experience leading large-scale PMS migrations (on-prem → cloud)
• Strong understanding of PMS integrations & API-based architecture
• Prior experience with global hotel chains

Good-to-Have Skills

• Experience with Oracle Simphony (hotel F&B / restaurants)
• Knowledge of revenue management, distribution, and loyalty platforms
• Consulting or SI background
• Exposure to AI/data readiness in hospitality platforms

Soft Skills

• Executive-level communication and stakeholder management
• Ability to challenge vendors and SIs with confidence
• Strong decision-making in complex, global environments