Overnight Front Desk Associate

UFC GYM Front Desk AttendantWe Empower the Fighting Spirit in You!The Front Desk Attendant is responsible for delivering the Ultimate Service Promise by providing superior customer service to our members and guests. Essential duties and responsibilities include front desk customer service, club operations, cleaning, and administration.Front Desk Customer Service:Assists with membership sales, new member enrollments, guest pass processing, collection of late dues, and maintains a clean and organized front desk, lobby, and locker room environment through routine cleaning, mopping, dusting, replenishing supplies, and freshening common areas.Ensures that guests and members are warmly greeted and promptly assistedEnsures incoming calls are answered in a professional and efficient mannerEnsures proper member check-in procedures are followedResponds effectively to member questions, requests, and concerns and escalates to management immediately if unable to resolveMaintains the Maintenance Log, Fitness profiles, telephone inquiries, and group fitness reservationsImmediately reports or escalates to management any unsafe conditions or emergency situationsMaintains a clean, organized, and welcoming front desk and lobby environment at all timesClub Operations, Cleaning & Administration:Keeps front desk, lobby, locker rooms, and common areas neat, clean, and presentable at all timesPerforms routine cleaning duties including mopping, dusting, wiping surfaces, and trash removalReplenishes supplies such as paper products, soap, sanitizing stations, and locker room amenities as neededFreshens and maintains locker rooms to ensure a clean and comfortable member experienceMonitors club cleanliness standards and immediately addresses or reports maintenance and sanitation concernsMonitors retail goals and ensures club is on track to meet and exceed assigned goalsPartners with the maintenance and janitorial staff to immediately address any maintenance or cleanliness issues around the clubRequired Qualifications: Knowledge, Skills & Abilities:Must be energetic and possess a very friendly, outgoing personality and positive attitudePossess strong interpersonal and communication skills, including telephone etiquettePossess a strong customer service focus, diplomacy, and professionalismUnderstands and follows oral and written instructionsAble to multi-task and perform tasks with accuracy and attention to detailAbility to maintain cleanliness and organization in a fast-paced environmentGym/Fitness industry experience preferred, but not requiredMinimum Certifications/Educational Level:High school diploma or GED requiredCurrent CPR/AED certificationShifts Available:Overnight shift 10pm-6amMust be available to work overnight shifts on both weekdays and weekendsCompensation: $16.00 per hourTrain Different, Live Different, Work Different. At UFC GYM we inspire others to reach their potential in and out of the gym. We are passionate about maximizing potential – in our members, our teammates, and ourselves. Think big, don't settle and change lives including your own. If you believe in excellence, value a high-performance lifestyle and are passionate about enriching lives through health and fitness, then you belong here.UFC GYM is an original. The Original. We are proud to be the global leader in mixed martial arts inspired fitness and conditioning. Forged from the partnership of two powerhouses, the Ultimate Fighting Championship and New Evolution Ventures (NEV), we empower everyone to access the training benefits and programs of elite UFC athletes.UFC GYM is more than a brand. We are a community of fitness committed individuals who believe in the power of a team approach. Your success is our success. Join our family and find out!If you have a disability under the Americans with Disabilities Act or a similar law and you wish to discuss potential accommodations related to applying for employment at our company, please contact us at View phone number on click.appcast.io or View email address on click.appcast.io franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to UFC Gym.