Case Manager

Job Description

We are seeking a highly organized and client-focused Legal Case Manager to join a growing personal injury team. This role serves as a key liaison between clients, medical providers, and attorneys, helping ensure cases move efficiently from intake through resolution.

The ideal candidate is detail-oriented, proactive, and passionate about delivering an exceptional client experience while managing a busy caseload.

Responsibilities

• Manage a caseload of personal injury matters from intake through settlement or resolution.
• Serve as the primary point of contact for clients, providing regular updates and guidance throughout the case.
• Work closely with attorneys to support case strategy and case development.
• Coordinate medical treatment and maintain communication with healthcare providers.
• Obtain, review, and organize medical records, billing records, and other supporting documentation.
• Assist with the preparation of demand packages and settlement materials.
• Maintain accurate and well-organized electronic case files.
• Track case milestones, deadlines, and treatment progress to ensure timely case advancement.
• Communicate with insurance carriers, clients, medical providers, and other case-related parties.
• Deliver exceptional client service while ensuring all case information is current and complete.

Qualifications

• Bilingual in English and Spanish required.
• Prior personal injury case management experience strongly preferred.
• Pre-litigation experience required.
• Minimum of 1 year of experience in a legal case management role or as an insurance adjuster handling injury claims.

Compensation & Bonus Opportunities

• Base Salary: Competitive base salary of up to $70,000 annually.
• Monthly Bonuses: Additional earning potential through a performance-based bonus structure tied to case settlements.
• Tiered Settlement Bonuses: Bonuses start at $40 per settled case and increase based on the settlement amount.
• Monthly Payouts: Settlement bonuses are paid at the end of each month, providing consistent opportunities to earn additional compensation beyond base salary.

Benefits & Perks

• Health Insurance: Medical, dental, and vision coverage.
• Retirement Plan: 401(k) retirement savings plan.
• Paid Time Off: 20 days of PTO annually.
• Paid Holidays: Paid federal holidays.
• Parking: Employer-paid parking.