Customer Retention & Sales Consultant

Job Summary Dealership: L0756 Audi Calabasas. Position: Customer Retention & Sales Consultant. The role focuses on building relationships with current and prospective Audi customers to create loyalty for a luxury brand. Position Schedule: Full-time 5‑day work week, rotating schedule including evenings, weekends, and holidays. Responsibilities Build relationships with current and prospective Audi customers. Assist with vehicle sales and lease renewals. Follow up on leads and identify upgrade and trade‑in opportunities. Provide exceptional customer experience while generating repeat business. Maintain CRM activity and achieve customer retention and sales goals. Qualifications Previous automotive sales, BDC, customer retention or customer service experience preferred. Strong communication and relationship‑building skills. Self‑motivated with excellent follow‑up habits. Ability to work independently while managing multiple customer opportunities. Professional appearance and customer‑first attitude. CRM and computer proficiency. High school graduate or equivalent; 18 years or older. Drug‑free workplace. Benefits Competitive base pay plus commission and performance bonuses. Unlimited earning potential based on customer retention and sales performance. Medical, Dental, and Vision Plans. Paid Holidays & PTO. Short and Long-Term Disability. Paid Life Insurance. 401(k) Retirement Plan. Employee Stock Purchase Plan. Lithia Learning Center. Vehicle Purchase Discounts. Wellness Programs. Pay Range California annual pay range: $48,200.00 – $158,700.00. Actual pay offered may vary depending on skills, experience, and location. Equal Employment Opportunity We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. #J-18808-Ljbffr Lithia Motors, Inc