Customer Experience Center Receptionist

Here at Siemens, we take pride in helping create sustainable progress through technology. We support our customers by connecting the real and digital worlds. Our goal is to improve how we live, work, and move today and for the next generation. We know business grows only when people grow, so we always put our people first. Our global and diverse team is ready to support you and help you grow in new ways.

Transform the every day with us!

Electrification & Automation

Siemens is a global technology powerhouse that has stood for engineering excellence, innovation, quality, reliability, and internationality.

Siemens Smart Infrastructure, Electrification & Automation (EA) business unit is headquartered in Wendell, NC. The EA Business Unit has a diverse portfolio of products, including, but not limited to, low-voltage MCC, CMR fuse saver, MV switchgear, MV circuit breakers, and metering, power monitoring, power quality, and protective relay maintenance and systems of a standard nature.

We are looking for a CEC Receptionist. This position is located in our Wendell, NC headquarters.

Overview:

We are seeking a Customer Experience Center (CEC) Receptionist to support our Wendell site.

The Customer Experience Center (CEC) at our Wendell site is a high-impact, shared environment used for customer meetings, training, and large team engagements. It supports interactions that require planning, coordination, and a professional experience, including technology setup, catering, and visitor management. The space is fast-paced and serves both internal teams and external customers, requiring clear communication and strong day-to-day coordination to keep operations running smoothly

This role is a key part of day-to-day operations in the CEC. The receptionist will regularly interact with visitors, employees, and customers, helping ensure the space runs smoothly and maintains a professional, organized experience. This is a high-traffic, high-demand environment where strong communication, presence, and the ability to manage competing priorities are essential

Responsibilities:

• Greeting and Welcoming:
  Serve as the primary point of contact for visitors, clients, and employees, providing a professional and welcoming experience upon arrival.
• CEC Space Management:
  Actively manage the use of the CEC, including meeting rooms and shared spaces. Set clear expectations when space is limited and ensure rooms are used appropriately.
• Customer Service:
  Provide timely and professional support in person, over email, chat, and phone.
• Daily Coordination:
  Work with meeting owners and internal teams to support day-to-day operations, including room setup, scheduling conflicts, and space availability.
• Reception Management:
  Maintain a clean, organized, and fully stocked reception and CEC area, including beverages, snacks, and materials.
• Office Operations:
  Support general office needs such as maintenance requests, catering coordination, and meeting logistics.
• Visitor Flow and Access:
  Manage visitor check-in and check-out while ensuring all site security and access procedures are followed.
• Problem Solving:
  Identify issues early and take action to resolve them, particularly related to space conflicts or operational gaps.
• Communication and Accountability:
  Communicate clearly and confidently with employees and guests, including reinforcing proper use of the space when needed.

You’ll win us over by having the following qualifications:

Basic Qualifications:

• At least 2 years experience in a similar position and an Associate's degree, or at least 5 years experience in a similar position and a HS diploma.

Preferred Qualifications:

• Familiar with Siemens

About Siemens:

We are a global technology company focused on industry, infrastructure, transport, and healthcare. From more resource-efficient factories, resilient supply chains, and smarter buildings and grids, to sustainable transportation as well as advanced healthcare, we create technology with purpose adding real value for customers. Learn more about Siemens  here .

Our Commitment to Equity and Inclusion in our Diverse Global Workforce:

We value your unique identity and perspective. We are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society, while ensuring that we attract the best talent based on qualifications, skills, and experiences. We welcome you to bring your authentic self and transform the everyday with us.

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