Senior Director, Regional Head of Social Impact & Sustainability, North America

About Us
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.

Job Description

Job Description

Why this is important to Visa

Visa understands that operating a successful company includes driving business growth, delivering strong shareholder returns and expanding digital commerce in support of local economies.

The Social Impact & Sustainability (SIS) team executes on this belief every day, connecting our shared communities within and outside of Visa. We strive to place Visa at the forefront to power the future of commerce for everyone through inclusive financial products, innovative and impactful solutions, and responsible corporate leadership. Our team works to leverage Visa’s assets, business model and global scale to drive business growth and economic growth, with a focus on communities where we do business. We aim to achieve this by building purpose-driven partnerships and delivering programs that have societal and business benefit, with a particular emphasis on supporting the financial success of small and micro businesses (SMBs).

What a Regional Head of Social Impact and Sustainability does at Visa:

• Dual-report to the SVP/Global Head of Social Impact & Sustainability (SIS) and SVP/Regional Head of Government Affairs for North America; serve on SIS Senior Leadership Team
• Lead Visa’s North America Social Impact & Sustainability team to drive Objectives and deliver Key Results (OKRs) aligned with market priorities and the Visa 2030 business strategy, including:
  • Expanding entrepreneurship and empowering small businesses with digital tools, knowledge, access, and security, including advancing the Visa & Main program with guidance and support from the VP, SIS Global Head of Programs and Partnerships as well as Government Affairs, Communications, and other business colleagues
  • Providing financial education as a foundation for economic inclusion and development
  • Enhancing the security of digital commerce for all
  • Demonstrating Visa’s long-term commitment to supporting the communities where we work and whom we serve
• Drive the go-to-market and sell-in of social impact products to North American clients, delivering a unique value proposition while securing revenue, in partnership with VAS (VCA, Marketing Services and other Visa business colleagues as appropriate)
• Ensure Visa is a strong corporate citizen by proactively engaging our employees and the communities where we live and work
• Manage North America executive and client charitable contributions, ensuring all donations meet compliance obligations and strengthen local relationships
• Partner closely with Visa Foundation, global colleagues, and North America Government Affairs & Communications teams to develop and oversee implementation of:
  • an overarching narrative illustrating Visa’s purpose and contributions,
  • impact initiatives in markets across the region, and
  • the embedding of social impact and sustainability into key client relationships and government engagements to drive impact and advance commercial outcomes
• Build deep and lasting relationships with external stakeholders to drive long-term value and enhance the company’s reputation with decision makers across the United States and Canada
• Coordinate Visa’s humanitarian relief and resilience and sustainability efforts in conjunction with relevant functional and business leaders 
• Oversee measurement & reporting of social and business outcomes in line with OKRs

Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.

Qualifications

Basic Qualifications

• 12 or more years of work experience with a Bachelor’s Degree or at least 10 years of work experience with an Advanced degree (e.g. Masters/MBA /JD/MD), or a minimum of 5 years of work experience with a PhD

Preferred Qualifications

• 15 or more years of experience with a Bachelor’s Degree or 12 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, or MD), PhD with 9+ years of experience 

• Minimum 12 years’ experience across some combination of public, private, and civil sectors. Experience in working in the technology and/or financial services sectors preferred; as well as government, politics, communications, and/or economic development is a plus.

• Outstanding people leadership and management experience building and growing teams; recruiting, developing, and advancing talent in line with organizational evolution and changing business needs.

• Proven track record of creating, implementing, and scaling public-private partnerships in emerging markets with clear positive outcomes for the local community as well as the company’s reputation and business strategy. 

• Extensive experience developing and deploying comprehensive public affairs campaigns centered around the company’s contributions to the local community and economic development. 

• Demonstrated success in building long-term partnerships with leading organizations in the public and civil sectors.

• Previous experience navigating complex corporate environments and translating global strategies into regional and country approaches.

• Outstanding written and verbal communication skills in English

• Ability to influence both global and regional/country stakeholders to develop regional/market SIS strategies, roadmaps and initiatives that encompass all priorities (social impact and business)

• Strong understanding of financial inclusion, SMB needs, and sustainability

• Understanding of the intersection between social impact, sustainability, government/regulatory affairs and communications

• Global mindset but knowledgeable of different cultural ecosystem landscapes and ability to connect to Visa business goals

• Passion for and ability to create impact

Information for US Applicants

For roles located in the US, the estimated salary range for this position is $189,800.00 to $ 332,100.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

Work Hours

Varies upon the needs of the department.

Travel Requirements

This position requires travel 5-10% of the time.

Mental/Physical Requirements

This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer

Qualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law.