Quality Engineer

Quality Engineer

Join a family-owned & operated company with 42+ years of stability & growth with industry-leading products that are 100% manufactured in the USA!

Headquarters in Cleveland OH with regional facilities in Houston TX, Atlanta GA, and Reno NV, Hose Master is North America's largest manufacturer of flexible metal hose and metal bellows expansion joints, with over 450,000 square feet of manufacturing space.

Founded in 1982, Hose Master has established itself as the first choice in metal hose and metal expansion joints for industrial markets including power generation, refining and petrochemical, steel, pulp and paper, chemical processing, marine and offshore, liquid terminals, and bulk material handling.

We are passionate about providing customer-driven designs, manufacturing excellence, and superior service. Innovation and application expertise are the cornerstones of our identity and the fuel for our growth.

Position Summary

The Quality Engineer will play a key role in ensuring the quality of our products and maintaining high standards in our manufacturing processes. This position will be responsible for developing, implementing, and maintaining quality plans, quality control, quality control systems and standards to meet customer and regulatory requirements. The Quality Engineer will work closely with production, engineering, and other departments to drive continuous improvement in product quality and manufacturing.

Primary Job Responsibilities

• Develop, implement, and maintain quality control processes and procedures to ensure products meet customer and regulatory requirements.
• Investigate and analyze non-conformities and implement corrective actions to resolve quality issues.
• Collaborate with cross-functional teams, including production & engineering, to ensure quality standards are integrated into product development and manufacturing processes.
• Monitor and analyze quality data to identify trends and recommend improvements.
• Conduct internal audits to ensure compliance with Hose Master, ISO, and customer QMS requirements.
• Provide training and guidance to production staff on quality procedures and best practices.
• Assist with complex dimensional inspection and train inspectors on measurement techniques.
• Participate in customer audits and respond to customer inquiries and complaints regarding quality issues.
• Support continuous improvement initiatives by identifying opportunities for process optimization and cost reduction.
• Keep up to date with industry trends and best practices in quality engineering.
• Conduct inspections and tests of products, materials, and processes to identify areas for improvements and potential quality issues.
• See assigned CARs through to completion & close out.
• Facilitate formal root cause analysis for Corrective Actions and train others on RCA techniques as needed. Manage APQP (PFDs, PFMEAs, Control Plans, Capability Studies, MSAs) for assigned area(s).
• Train others on inspection, measurement, and APQP methods.
• Prepare customer QA submittals, such as ITPs, FAIRs, PPAP documents, and Quality Plans.

Qualifications

• Bachelor's degree in engineering, quality management, or a related field.
• 3-5 years' experience in quality engineering, preferably in manufacturing environment.
• Strong knowledge of quality management systems and standards, such as ISO 9001.
• Experience with quality control tools and methodologies, such as SPC, FMEA, and root cause analysis.
• Proficient in using statistical software and quality measurement tools.
• Excellent problem-solving skills and attention to detail.
• Strong communication and interpersonal skills.
• Ability to work effectively in a cross-functional team environment.
• Working knowledge of ASME Welding Code preferred.
• Working knowledge of NDE (PT, VT) preferred.
• Professional certification such as Certified Welding Inspector (CWI), is a plus.

Core Values

Honorable:

• Be HONEST
• Treat others FAIRLY
• Behave with INTEGRITY

Loving:

• CARE for the well-being of our team
• Treat others with KINDNESS

Professional:

• Treat others with RESPECT
• Be RELIABLE by following through and honoring commitments
• Be RESPONSIBLE and own your stuff

Customer Focused:

• APPRECIATE how each of our roles impacts others
• Provide great SERVICE to all we encounter

Quality Minded:

• DO IT RIGHT
• Imagine a better way, CONTINUOUS IMPROVEMENT

Hardworking:

• DEDICATE to giving your all
• Be PASSIONATE, show pride in your work

Physical Requirements:

• Must be able to lift up to 50 pounds
• Must be able to stand for long periods of time
• Must be able to bend, squat, stoop, twist and kneel
• Must be able to work a minimum of 40 hours per week

Hose Master is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.