Director, General Administration (Joliet, IL)

At Hyundai Translead, we believe the future of our organization lies within the hearts and capabilities of our team members. We respect diversity and will continuously strive to be a respected global corporate citizen.Heavily invested in R&D and engineering, we also recognize that our customers require much more than just our state-of-the-art trailer solutions. Hyundai Translead is committed to delivering innovation beyond the product to positively impact the trailer owning lifecycle.The Director of General Administration for our new manufacturing facility in Joliet will initially be employed byHyundai Translead's corporate office and will be remote from the State of Illinois to support the launch of the Company's new manufacturing facility before transitioning to full time, onsite once the facility is operational.Pay Range: $112,540 - 135,065 annuallyExciting benefits await at our company:Medical, Dental, and Vision coverage with 100% Company Paid Premiums401K plan with 4% Employer MatchingFlexible Spending Accounts for added financial flexibilityGrocery Allowance to support your well-beingPet Insurance for your furry companionsJoin us and enjoy these fantastic perks!Job SummaryThe Manager, General Administration provides operational leadership for general administrative services that enable safe, compliant, and efficient business operations. The role ensures consistent delivery of business support services, oversees service providers such as security, janitorial, and building management, supports property and facilities-adjacent administration, and provides personnel supervision for assigned staff and/or coordination of vendor personnel where applicable. The position partners with cross-functional stakeholders to maintain service levels, manage vendor performance, resolve operational issues, and implement standards that support organizational continuity and employee experience.Essential FunctionsDeliver reliable business support services that keep facilities and day-to-day administrative operations running effectivelyOversee and coordinate service providers (including security, janitorial, and building management) to ensure contracted services meet defined expectations and service levelsSupport property and facilities-adjacent administration (e.g., space coordination, workplace services coordination, access/badging coordination where applicable) and ensure issues are triaged and escalated appropriatelyImplement and maintain procedures for general administration services, ensuring alignment with internal policies and site requirementsPartner with internal stakeholders (Operations, HR, EHS, Finance, IT, Site Leadership) to prioritize needs, communicate service impacts, and coordinate solutionsTrack service performance (quality, timeliness, responsiveness), address recurring issues, and drive practical improvements to administrative workflowsEnsure appropriate documentation, invoice routing/approvals (as assigned), and record-keeping for administrative services and vendor interactionsPromote a service-oriented culture focused on responsiveness, professionalism, safety, and problem resolutionOwn and direct operational plans for a general administration department that may include multiple teams led by managers/supervisors; ensure scalable business support servicesExecute functional strategy established by senior leadership; establish short-to-mid-term (1-3 year) operational plans for administrative services and property supportLead complex, cross-department service transformations (vendor consolidations, service model redesign, major facility support changes) requiring extensive investigation and analysisCommunicate with executive leadership on matters of significant importance; influence decisions regarding service standards, resourcing, and risk mitigationBuild workforce/staffing plans; ensure leadership coverage, succession planning, and capability development across teams; oversee strategic vendor portfolio governanceOther duties as assignedMinimum Education and Experience RequirementsBachelor's degree required; advanced degree desirable, or equivalent experience12+ years of relevant experience, including leadership of multiple teams and/or managers; demonstrated ownership of operational plans/strategies with short-to-mid-term impact (1-3 years)Ability to lead complex, undefined issues requiring extensive analysisCapability to influence executive leadership and oversee department-wide vendor governancePreferred Education and Experience RequirementsExperience developing department-wide operating plans and service strategies (1-3 year horizon), including staffing models and governance cadencesTrack record influencing senior leaders to adopt new service standards, funding approaches, or risk mitigationsExperience overseeing multiple vendor portfolios supporting property and workplace servicesLanguage RequirementNoneTravel RequirementsUp to 20%Physical DemandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.Equal Opportunity Employer StatementHyundai Translead is an Equal Opportunity Employer/Veterans/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.Accommodation StatementIf you require accommodation to complete Hyundai Translead's employment application, please reach out to View email address on click.appcast.io SummaryReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position they are hired for.J-18808-Ljbffr