Care Coordinator

Care Coordinator: Transforming Lives Through Exceptional Support Are you ready to make a significant impact on the lives of children with autism? If you're an individual with the determination of a salesperson and a strong background in client services, BlueSprig has a rewarding opportunity for you! We're seeking a dynamic and results-driven Client Intake Coordinator to join our Support Services Center located in picturesque Lake Mary, FL. While the role offers remote hybrid flexibility, local candidates are at the forefront. Proximity to Lake Mary, FL, and its surrounding areas is advantageous. You will need to travel to the office 2-3 days per week. Compensation: $21-25/hr. based on experience. Discovering the Role of a Care Coordinator Effective communication is your strength. Whether it's a reassuring phone call, a well-crafted email, or a detailed report, your words bridge the gap between families and the support they seek. Your clarity and responsiveness turn uncertainty into confidence. Mastering BlueSprig's Offerings Knowledge is key. You're not just an advocate; you're a knowledgeable resource. You understand BlueSprig's programs and services like the back of your hand. Every inquiry is an opportunity to provide precise information and alleviate concerns. Unlocking the Enrollment Process Enrollment is a pivotal moment. Guiding families through paperwork and requirements, you ensure a seamless transition into our programs. Your expertise transforms administrative hurdles into a path of least resistance. Staying Compliant: Logs and Reports Details matter, and your meticulousness shines through in your logs and reports. Your adherence to professional, state, and federal guidelines ensures that every "i" is dotted and every "t" is crossed. Precision in Onboarding The success of our programs hinges on accurate and timely information. You play a pivotal role in ensuring that every child's unique needs are thoroughly understood, documented, and shared with the team. Your precision sets the stage for success. Excellence Through Performance Setting and Surpassing Goals In the world of client intake coordination, excellence is the standard. You're not just a coordinator; you're a performer. Each month brings an opportunity to exceed performance goals and Key Performance Indicators (KPIs). Your dedication drives our success. Credentials That Make a Difference A Bachelor's degree or equivalent experience serves as your foundation. You bring a rich combination of one to two years of related experience and/or training, intertwining education and practical knowledge into a powerful blend. 2-4 years of previous experience in healthcare and/or sales is preferred. You possess not only a working knowledge but a mastery of practices and procedures, particularly in Applied Behavior Analysis (ABA), the cornerstone of our services. In a digital age, your tech-savvy prowess is unmatched. From MS Office Suite proficiency to an understanding of insurance pre-certification requirements, you effortlessly navigate the technological landscape. Knowledge of medical terminology, with the ability to decipher and interpret physician orders and clinical documentation. Your communication isn't a monologue; it's collaborative with client families, co-workers, administration, and other stakeholders, you bridge the gaps that lead to holistic care. Trust is paramount, and your commitment to maintaining strict HIPAA compliance stands as a guardian of sensitive information, building the foundation of trust with every interaction. Experience with Salesforce preferred. Benefits Cross-training opportunities expand your horizons, nurturing your professional evolution. Your worth is recognized, reflected in a competitive salary commensurate with your experience. Your dedication translates into meaningful compensation. A 401K Retirement Plan, with match, nurtures your financial security, building a bridge to the future. Your well-being matters. Care is more than a philosophy; it's a reality, with comprehensive medical, dental, and vision insurance safeguarding your health. We offer a hybrid approach, providing a remote and on-site opportunity for our Client Intake Coordinators. BlueSprig is an Equal Opportunity Employer. BlueSprig aims to be an inclusive and equitable employer. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment decisions are made on the basis of qualifications, merit, and business need. At BlueSprig, we level the playing field for all. #J-18808-Ljbffr