Energy Subscriptions Retention Strategist

AppDirect, Inc is seeking a Customer Retention Specialist in Westlake, Ohio. This role focuses on managing at-risk energy broker accounts, conducting retention calls, and analyzing account health data. The ideal candidate will have 1+ years of experience in customer success or account management, strong communication skills, and proficiency with CRM tools like Salesforce. The position emphasizes building strong customer relationships and meeting retention targets within a fast-paced, diverse, and inclusive workplace. #J-18808-Ljbffr AppDirect, Inc