Medical Records Specialist (In-Office)

Medical Record Specialist (3rd Party Requests)

Join The Steadman Clinic Team and embark on a rewarding career where you'll play a crucial role in delivering exceptional patient experiences for professional athletes and community members alike. At our Traer Creek Plaza Medical Office in Avon, you'll play an essential role directly supporting patient experiences. As part of The Steadman Clinic Team, you'll be immersed in a culture of excellence that values efficiency, attention to detail, and exceptional communication. You'll also be surrounded by the stunning mountain communities that are home to our clinics, allowing you to enjoy a unique lifestyle that balances professional growth with outdoor adventure and the rewarding experience of making a positive difference in people's lives. If you thrive in a fast-paced, collaborative environment, apply today to become a vital part of our dynamic team at our Traer Creek Medical Office.

This is a full-time, year-round, benefits eligible position. Non-Exempt - Hourly, M-F. This is an in-office position, primarily based at our Avon location. The entry pay rate for this position is $22.00-$24.00 DOE.

Position Overview

The Medical Record Specialist plays a vital role providing general clerical support to promote efficient and accurate processing of patient records within the Medical Records department. This position involves retrieving, filing, and delivering medical records in a timely manner, while adhering to State, CMS, HIPAA, and HHS regulations. The Medical Record Specialist is also responsible for maintaining confidentiality, providing excellent customer service, and ensuring the accuracy and integrity of medical documentation.

Core Responsibilities

• Demonstrate in-depth knowledge of HIPAA, HHS ordinances, and other relevant regulations to ensure compliance in all aspects of medical record management.
• Respond promptly and professionally to inquiries from medical staff, department personnel, and billing departments regarding medical records. Retrieve and provide medical records from various platforms and providers as necessary.
• Address issues related to missing medical reports or records. Coordinate with clinic staff to resolve discrepancies, and request records from off-site storage when required.
• Organize, scan, and maintain medical records and reports, ensuring completeness and accuracy.
• Verify the correct entry of data into the electronic medical record (EMR) system on a daily basis.
• Conduct routine qualitative analysis of medical records, ensuring all documentation is accurate and complete. Review incoming records for compliance with required documentation standards.
• Perform regular maintenance and archiving of physical and electronic medical records as required.
• Assist with the maintenance and care of departmental facilities, equipment, and supplies. Report inventory needs and equipment malfunctions to supervisors.
• Ensure patient records and sensitive information are maintained confidentially and securely in compliance with HIPAA and other relevant policies. Access and use patient information only as necessary for job duties.
• Foster strong working relationships within the department and across other departments. Work collaboratively to ensure the smooth operation of the medical record process and support optimal patient care.

Perform other related duties as assigned.

Requirements

Minimum Qualifications

• High School Diploma or equivalent work experience required.
• At least one year of clerical experience in a medical or healthcare setting is preferred.
• Proficiency in operating computers and performing data entry required.
• Familiarity with medical record management systems and electronic health records (EHR) systems is preferred.
• Completion of courses in medical terminology, HIPAA compliance, or privacy training is preferred.
• Excellent customer service and communication skills (both written and verbal).
• Strong organizational skills with the ability to prioritize and manage multiple tasks.
• Proven ability to work independently and handle complex tasks in a fast-paced environment.
• Ability to problem-solve and manage workflows effectively.
• Strong attention to detail and commitment to maintaining the accuracy and confidentiality of medical records.
• Must maintain a professional attitude and demeanor while interacting with patients, staff, and external stakeholders. Ability to contribute to a cohesive, high-functioning team dedicated to providing exceptional patient care.

Employee Benefits:

We support our employees and their families with a robust, comprehensive benefits package to ensure life in the mountains doesn't come with compromise. Come work with us to enhance your career and thrive in our mountain communities. Benefits eligible employees receive the following:

• Health, Dental and Vision Insurance with generous premium subsidies for you and your family.
• 401(k) Retirement with a Safe Harbor contribution amount equal to 4% of eligible compensation and discretionary profit-sharing contribution.
• Paid Holidays, PTO & STO! Staff receive 9 paid holidays annually. Employees can also earn up to 155 hours of PTO within their first year. In addition, employees accrue sick time of 1 hour per 30 hours worked, up to 48 hours / year.
• Leave Benefits: The Steadman Clinic covers the cost of paid family medical leave in Colorado, basic life and AD&D, short- and long-term disability.
• Discretionary Bonus Program and Wellness Benefit.
• Employee Assistance Program with confidential support from licensed professionals.
• Referral Program Incentive.
• Parking available.

Applications will be accepted and reviewed on a rolling basis for 30 days from the date of posting. If the position remains vacant after this period, applications will continue to be accepted until the role is filled. Once the position is filled, the job posting will be removed. To apply, please submit your online application through the "Apply" link on this page. Applicants should include a resume and a brief cover letter.

We are an Equal Opportunity Employer. We are committed to equal treatment of all employees without regard to race, national origin, religion, gender, age, sexual orientation, veteran status, physical or mental disability or other basis protected by law.