Leasing Manager

HMHSS OMC Phase 2 Marine1 HMHSS OMC Phase 2 - Marine 1 1571 Lawrence Road Kailua, HI 96734, USA Position is located at Ohana Military Communities in Kailua, HI. A Brief Overview The Community Manager assists the Community Director with the overall operation of the property to ensure customer satisfaction. This position interacts with internal and external customers including residents, vendors, board members and committee members, as well as Hunt employees. The role is responsible for site level leadership, collecting and posting rent payments; managing resident delinquencies, evictions, invoice processing and legal notices; and performing pre‑close and close‑out accounting processes. What you will do Directly supervise Community Supervisors, Leasing Specialists and Resident Service Specialists, participate in hiring, training, performance management and termination. Monitor accounts receivable including collecting rent, posting rent, and maintaining an accurate rent roll. Collect delinquent account balances from previous residents. Accurately and timely complete daily, weekly and monthly financial and leasing reports, including month‑end pre‑close, close‑out, market surveys and lease expiration matrix; generate various reports as required. Audit records and files to identify dates requiring administrative action, such as lease expiration dates, delinquent accounts and unlawful detainers. Process evictions, including necessary paperwork, serving notices and attending court hearings. Lease units as needed; ensure execution of leases and lease files are properly completed. Sends out lease expiration letters and processes lease renewals. Shop competitive properties. Enter, process and receive vendor payables; scan invoices to the AP department to process payments. Ensure that unsafe conditions are corrected in a timely manner. Process move‑ins, move‑outs and lease renewals. Assist Community Director with site‑level leadership, including staff performance and resident relations. Assist with resident retention, which may involve planning and organizing social events at the property. Assume responsibility for the operations of the property in the absence of the Community Director. Ensure compliance with company policies and procedures. Perform physical inspections of the property and verify condition of vacant units and community appearance and safety. Coordinate with maintenance and make‑ready staff to ensure timely recondition of units after move‑out. Perform 21‑day pre‑inspections and move‑in/out inspections with residents, as requested. Assist in weekly, monthly, quarterly reports and executive summaries. Create POs for office expenses and may create, process and invoice residents for monthly utilities. This position requires driving for the Company using either (1) a Company vehicle, at any frequency from rarely to constantly; or (2) a personal or rental vehicle to conduct Company business more than 50% of the time to perform work duties. Qualifications High School Diploma or GED (or equivalent) required. Bachelor's Degree in Business Administration, Property Management or other related discipline preferred. 2 years previous property leasing experience or applicable skills required. 1–3 years previous experience managing others required. Previous experience with YARDI preferred. Strong computer skills with MS Office Suite (Word, Excel, PowerPoint, Outlook). Strong verbal and written communication skills. Ability to work effectively with employees at all levels of the organization as well as with the military community and the military command. Requires a reliable, self‑motivated team player who pays close attention to detail, demonstrates strong communication, client management and business literacy skills. Demonstrates discretion and ability to maintain a professional attitude and appearance. Effectively envisions, develops and implements new strategies to address competitive, complex business issues. Takes initiative to identify and anticipate client needs and make recommendations for implementation. Requires use of technology platforms on a daily basis. Basic understanding of safety practices. DL NUMBER – Driver's License, valid and in state required. Accredited Residential Management (ARM) preferred. Certified Professional of Occupancy (CPO) preferred. Compensation We are committed to offering competitive and equitable compensation. The hiring range for this position is generally between $69,840 and $89,400, exclusive of fringe benefits or potential bonuses. This position is also eligible for a performance bonus. Final salaries will be determined based on factors such as geographic location, skills, education, licenses, certifications and/or experience. In addition to these factors we believe in the importance of pay equity. The range mentioned above is the general hiring range for the role; hiring at the top of the range is reserved for exceptionally qualified candidates. We consider internal and external factors as a part of every final offer and also offer a generous total compensation and benefits package. Benefits A competitive salary is only one part of your total rewards. We also offer a comprehensive benefits package, including paid time off, medical, dental, life and disability insurance, HSA/FSA accounts, retirement, rewards programs and more. Click Here for Benefits Overview EEO/ADA The Company and its affiliates provide equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status or any other characteristic protected by state, federal, or local law. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr