Administrative Staff II

Administrative Staff II

Program Description Recovery Plus is an Opioid Treatment Program offering medication assisted treatment (MAT) methadone - for individuals diagnosed with opioid dependence. RBHA utilizes the American Society of Addition Medicine (ASAM) Criteria to determine if an individual meets criterion for this type of outpatient treatment. In addition to treatment with medication, Recovery Plus offers individual therapy, group counseling sessions, and peer recovery support. This is a voluntary program that complies with all local and federal regulations.

Job Summary Provide administrative support with increasing independence and complexity. Responsibilities include document processing, data entry, scheduling, and coordination of program logistics. Support multiple teams and requires attention to detail, discretion, and the ability to manage multiple priorities.

Essential Duties and Responsibilities The essential duties and primary responsibilities below are intended to describe the general requirements of this job and are not intended to be an exhaustive statement of duties. Other duties may be assigned.

• Perform data entry and maintain accurate records across multiple systems
• Coordinate scheduling for meetings, assessments, and program activities
• Process and track financial documentation such as invoices and purchase authorizations
• Maintain filing systems and manage document flow
• Monitor eligibility and authorization records for services or programs
• Conduct audits and reviews of documentation for accuracy and compliance
• Provide general customer service and respond to inquiries
• Support inventory tracking and supply ordering
• Assist with internal reporting and documentation preparation

Position Requirements - Minimum QualificationsEducation and Experience High School Diploma or equivalent (G.E.D.) 13 years of experience in administrative support or office operations Basic proficiency in Microsoft Office Suite (Word, Excel, Outlook) Ability to learn and retain processes through instruction and apply them independently OR an equivalent combination of education, experience, knowledge, skills, and abilities that demonstrates the capacity to perform the essential functions of the position, as permitted by applicable regulatory standards. Possession of a valid Virginia driver's license and a satisfactory driving record in accordance with agency policy.

Preferred Qualifications Associate degree or two-year technical certificate in office administration or related field Experience working in behavioral health or human services settings Familiarity with electronic health record systems or financial databases Knowledge, Skills, and Abilities Knowledge of business administration and basic accounting principles Skill in managing time, prioritizing tasks, and communicating effectively Skill in using spreadsheet and document management software Ability to interpret financial data and resolve discrepancies Ability to organize information and maintain accurate records Ability to work independently and collaboratively in a team environment

Supervisory Responsibilities This position does not supervise or function in a lead worker capacity.

Work Environment and Physical Demands This role, generally performs work under the following conditions: Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. While this role may involve desk-based tasks, employees must be able to ambulate independently, operate a motor vehicle, and transition between office and field environments. Field-based responsibilities may include walking short distances, climbing stairs, and carrying essential work items such as a laptop. Close concentration, visual attention and need for manual dexterity required. Normal working conditions. Work is typically performed in a standard behavioral health environment with minimal exposure to environmental hazards. Staff may occasionally engage in behavior intervention strategies, such as verbal de-escalation or redirection, to support client safety and therapeutic goals.

ADA Richmond Behavioral Health Authority complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact our team at View email address on click.appcast.io for more information.

Richmond Behavioral Health Authority (RBHA) promotes a safe and healthy work environment and provides appropriate safety and equipment training for all employees as required.

EEO Richmond Behavioral Health Authority provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Starting Salary Range - $20.13-$23.37

EOE Statement Richmond Behavioral Health Authority provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.