Intake Coordinator

Job Description
Sheepgate Intake Coordinator

Reports to: Program Director

Department: Regional

Location: Colfax, IA

Hours: Full-time, Salaried (40 hrs/week)

Position Summary

Program Staff serve on the front lines of ministry - overseeing daily student life, modeling Christ-centered living, and helping guide students through growth and transformation.

The Intake Coordinator leads all aspects of the admissions process, serving as the primary point of contact for prospective students and their families. This role ensures a clear, organized, and compassionate intake experience while helping identify candidates who are ready to engage in the program.

Key Responsibilities

Intake Coordination

• Serve as the primary contact forindividuals inquiring about the program
• Clearly communicate programexpectations, requirements, and next steps
• Follow up with applicants andconduct interviews to assess readiness
• Coordinate intake with families,medical providers, and legal contacts as needed
• Facilitate orientation for allincoming students
• Maintain accurate and up-to-daterecords (paper and digital) throughout the intake process
• Communicate intake details tostaff and transition records to active student files
• Build and maintain relationshipswith referral partners (jails, prisons, shelters, and social serviceagencies)

Student Ministry

• Provide direct support,mentorship, and accountability to students
• Oversee daily schedules,activities, and responsibilities of the student body
• Carry out individualized actionplans under the direction of the Program Director
• Perform roll calls and ensurestudent participation in assigned activities
• Transport students toappointments as needed
• Lead student work crews on andoff campus
• Serve as a consistent andpositive example of spiritual growth

Administrative Responsibilities

• Maintain organized and compliantstudent records in line with accreditation standards
• Assist with phone coverage andcommunication as needed
• Support ongoing processimprovement for efficiency and effectiveness
• Participate in weekly staffmeetings
• Respond to student needsincluding med calls, communication, and daily support
• Complete additionaladministrative tasks as assigned

Culture & Leadership

• Uphold and model the mission,values, and culture of the ministry
• Lead by example in spirituallife, relationships, stewardship, and time management
• Help create an environment thatpromotes growth, accountability, and transformation

Financial & Facility Support

• Track and record student financesaccording to policy
• Assist with maintaining campusfacilities, ensuring safety and appearance standards are met

Requirements

Qualifications

Education: High school diploma or equivalent required

Experience & Skills:

• Strong communication andinterpersonal skills
• Organized and detail-oriented
• Ability to manage multipleresponsibilities in a structured environment
• Proficient in Microsoft Officeand general computer systems
• Self-motivated, dependable, andadaptable
• Team-oriented with a positive,teachable attitude

Core Competencies:

• Integrity and professionalism
• Compassion balanced withaccountability
• Strong problem-solving anddecision-making skills
• Ability to work under pressureand within structured schedules

Cultural Fit:

• Must support and actively liveout the mission and values of the ministry
• Ability to build relationshipsand foster personal and spiritual growth in others

Other Requirements:

• Flexible schedule includingevenings and weekends
• Willingness to assist in areasoutside primary responsibilities
• Must pass background screeningper accreditation standards

Working Conditions

Work may include a combination of office, residential, outdoor, and vehicle-based responsibilities. Evening and weekend shifts are required.

Physical Requirements

Ability to perform physical tasks including standing, walking, driving, lifting (occasionally 50+ lbs), and general movement required for daily operations.