Relationship Banker

Job Overview At Bank of America, we guide our work by a common purpose of improving financial lives. This role engages clients in the lobby to educate and assist with transactions through self‑service resources such as mobile banking, online banking, or ATM. The position focuses on building relationships, driving the client experience, and ensuring operational excellence. Responsibilities Execute the bank’s risk culture and strive for operational excellence. Build relationships with clients to meet financial needs. Follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations. Grow business knowledge and network by partnering with experts in small business, lending, and investments. Manage financial center traffic, appointments, and outbound calls effectively. Drive the client experience. Manage cash responsibilities. Accurately and efficiently process cash transactions for clients. Have deep conversations with clients to gain in‑depth knowledge of financial and life priorities and connect clients to solutions that meet their financial goals. Required Qualifications Enthusiastic, highly motivated self‑starter with a strong work ethic and intense focus on results, acting in the best interest of the client. Effective collaborator, building and nurturing strong relationships. Passion, commitment, and drive to deliver an experience that improves clients' financial lives. Confidence in identifying solutions for new and existing clients based on their needs. Effective, confident communication and comfort engaging all clients. Ability to learn and adapt to new information and technology platforms. Confidence in educating clients on simple banking transactions through self‑service technologies (ATM, online banking, mobile banking). Strong critical thinking and problem‑solving skills to meet clients’ needs. Adherence to established processes, guidelines, laws and regulations. Efficient time and capacity management; focus on results. Flexibility to work weekends and/or extended hours as needed. Desired Qualifications Experience in financial services and knowledge of industry products and solutions. One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals. Six months of cash handling experience. Bachelor's degree or business‑relevant associate's degree (business management, business administration, finance). Skills Adaptability Business Acumen Customer and Client Focus Oral Communications Problem Solving Account Management Client Experience Branding Client Management Client Solutions Advisory Relationship Building Business Development Pipeline Management Prospecting Referral Identification Referral Management Shift – 1st shift (United States) Shift 1st shift (United States of America) Hours Per Week 40 Pay Hourly pay: $24.00 – $26.27, based on experience, education and skill set. Base salary only – no incentive. Benefits This role is eligible for benefits, including industry‑leading benefits, paid time off, and resources that support physical, emotional, and financial well‑being. #J-18808-Ljbffr Bank of America