Patient Access Front Desk Associate, FAU Primary Care, $1,000 Bonus, FT, 8A-4:30P

Patient Access Front Desk Associate

The incumbent will be responsible for coordinating patient flow, timely processing, maintaining knowledge and deployment of practices used within the department/physician practice/hospital to address patient questions or concerns. Maintaining knowledge of insurance requirements, Baptist Health South Florida (BHSF) pricing, financial assistance options, and overall BHSF Revenue Cycle operations. Practices the BHSF philosophy of service excellence in providing professional, compassionate and friendly service to patients of all ages, families, employees, physicians and community members. Estimated pay range for this position is $16.61 - $21.09 / hour depending on experience.

Degrees: High School,Cert,GED,Trn,Exper. Additional Qualifications: Complete and pass the Patient Access training course. Ability to work in a high volume, fast-paced work environment, and perform basic mathematical calculations. Detail oriented, organized, team player, compassionate, excellent customer service and interpersonal communication skills. Desired: Basic knowledge of medical and insurance terminology. Experience with computer applications (e. g., Microsoft Office, knowledge of EMR applications, etc. ) and accurate typing skills. Knowledge of regulatory guidelines to include, but not limited to, HIPAA, AHCA, EMTALA, and Medicare coverage structure, including medical necessity compliance guidelines. Bilingual English, Spanish/Creole preferred. Minimum Required Experience: Less than 1 year

Non-Clinical and Administrative Customer Service

Boca Raton

Baptist Health Medical Group

Full-time

Ongoing EOE, including disability/vets