Customer Service Representative

QXO is a leading distributor and installer of building products serving an $800 billion market. The company’s mission is to modernize the building products industry through advanced technology and a best-in-class customer experience. QXO is North America’s largest distributor and installer of insulation, the second-largest distributor of roofing products, the second-largest publicly traded distributor of lumber and building materials, and the largest distributor of waterproofing products. The company is targeting $50 billion in annual revenue within the decade through accretive acquisitions and organic growth. For more information, visit QXO.com.

• Receive and process requests for price quotes, orders, returns, cancellations, product information and availability, billing inquiries, and corrections
• Plan and implement telemarketing and prospecting objectives
• Coordinate delivery and pick up of orders with operations teams
• Provide support to Outside Sales team
• Adhere to pricing guidelines and policies of customer financial services

• Previous front-line customer service and sales experience
• Industry experience with construction or building materials a plus
• Ability to effectively communicate and follow-up with customers, vendors, team members, and management
• Eagerness and ability to learn and retain vast amounts of product information

More about QXO:

The building products distribution market is a nearly $800 billion global opportunity, with a highly fragmented landscape and significant room for innovation. As QXO continues to grow, we see transformative potential in areas like B2B e-commerce, price optimization, demand forecasting, and digital customer connectivity.

QXO is led by Brad Jacobs, who has founded and scaled five multibillion-dollar, publicly traded companies — including XPO, GXO, RXO, United Rentals, and United Waste. With more than 500 acquisitions completed across his career, Brad brings a proven track record of building world-class teams and creating long-term shareholder value.

• Competitive compensation : We make sure your hard work is recognized
• Medical, dental, and vision insurance : Enjoy the peace of mind provided by our comprehensive benefits package and telemedicine service designed to prioritize your well-being.
• RRSP Program : Secure your future with a fair matching of your retirement contributions.
• Paid leave : Recharge your batteries, balance work and personal life, benefit from personal emergency leave, and enjoy paid vacation and company-recognized public holidays to relax and pursue the activities you love.
• Training and advancement opportunities : Open doors and access exciting opportunities by participating in our dynamic learning programs. 

QXO is an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, religion, gender or sexual orientation, national origin, age, disability, or any other protected status

To comply with Pay Transparency laws, employers must disclose an annual salary range. Actual offers depend on factors such as location, experience, skills, and market data. This position may also offer variable compensation. 

Salary Range: