Department Manager

Meat Department Manager

Location: 2817 North Sherman Ave, Madison, WI

Status: Salaried exempt, non-represented

Supervision: Supervisory responsibility for meat department staff

Our Mission: Willy Street Co-op is different from other grocery stores. We are proud to have a socially and environmentally responsible presence and make efforts to support local community non-profits and programs that involve food, nutrition and well-being, sustainable agriculture, cooperative education and social change. We're a group of employees who care about not only what we do but how we do it.

About the Role: As the Department Manager, you will oversee all department operations, including scheduling, budgeting, inventory, training, and staffing.

Who You Are: You have leadership experience in a retail environment and you're looking for an opportunity to apply that expertise at the department level. You want to be a leader to those in your department, not just a supervisor or manager. You're passionate about working in an organization that values and promotes diversity, equity and inclusion.

What You'll Do: Greet and offer assistance to customers.

Treat people fairly, consistently and with respect.

Maintain a positive attitude.

Direct daily operations of the department, analyzing workflow, establishing priorities, developing standards and setting deadlines.

Schedule staff according to weekly labor budget and quarterly cost of labor.

Hire, train, supervise, coach and evaluate the department's team. Document and address any instances requiring corrective action.

Ensure respectful and friendly service from all team members.

Implement approved safety and sanitation programs to ensure the department is clean, attractive and safe

Complete timely and accurate department reports.

Implement promotional programs, displays and signage in conjunction with the Purchasing and Communications Departments.

Stay up to date on industry trends and changing member needs, and work with the Purchasing Department to determine product mix to achieve sales and margin goals.

Ensure excellent overall department presentation by maintaining optimum stock levels with proper storage, rotation and culling of product.

Maintain effective working relations with vendors.

Work with Logistics staff to ensure accuracy.

Work with the Store Director to develop and implement short and long-range department goals and plans.

Implement approved budgets and meet sales objectives leading to positive operating results.

Ensure all department equipment is well-maintained.

Monitor and maintain department supplies.

Organize quarterly department inventory, cooler cleanings and department meetings.

Abide by all co-op policies and procedures as outlined in the Employee Handbook and other company documents.

Participate in required training and meetings.

Perform all other duties as assigned by Supervisor.

What You Bring: This role requires the following education, experience, skills and abilities:

Prior experience directly supervising other staff

Previous experience in a retail department

A positive attitude and collaborative spirit

Outstanding customer service skills

Willingness to be open, to learn and take on new responsibilities

Regular, predictable attendance

Effective communication skills in English

Ability to read and comprehend instructions

Demonstrated accuracy and thoroughness

Ability to work independently

Ability to work in a fast-paced environment

Ability to handle multiple demands

Adherence to deadlines

Nice-to-Haves: It's a bonus if you have one or more of the following:

Prior experience as a department manager

Previous experience working in a co-operative structure

What You'll Get: Willy Street Co-op is one of Madison's best-kept secrets in terms of a great place to work. As part of a full benefits package, we offer flexible schedules and great co-workers, along with the following:

Amazing health insurance benefits with low deductibles and out of pocket maximums

Employer-paid dental and life insurance benefits

Voluntary benefit plans, including vision and disability coverage

Paid Time Off

401(k) retirement plan with employer match

Employee discount at our stores, wellness coupons, bike-to-work reimbursement, and much more!

Physical Requirements:

Standing, walking, bending, and reaching

Using hands or fingers to handle or feel

Specific vision ability: close vision, peripheral vision, color vision, depth perception and adjust to focus

Must be able to lift up to 60 pounds

Work Environment: Fast paced retail environment with food service equipment and coolers and in cold/hot working conditions (i.e. cooler or near heated surfaces). Other high to moderate noise including but not limited to computers, cash registers, paging, telephones, music and human voices.

IMPORTANT DISCLAIMER NOTICE: The job duties, elements, responsibilities, skills, functions, experience, educational factors and the requirements and conditions listed in this job description are representative only and not exhaustive of the tasks that an employee may be required to perform. The employer reserves the right to revise this job description at any time and require employees to perform other tasks as circumstances or conditions of its business, competitive considerations or the work environment change.