Healthcare Sales Representative

Overview We’re unique. You should be, too. We’re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team. The Healthcare Sales Representative is an outside healthcare sales representative who’s responsible for generating sales leads and membership by nurturing productive relationships with senior citizens, key local community partners and senior-focused businesses to enroll new patients to ChenMed. The Healthcare Sales Representative is the first of three separate tiers as part of the overall Healthcare Sales Representative Success Plan and growth career path at ChenMed. The incumbent in this role is developing skills to arrange, design, and orchestrate sales events and to develop fun and cost-effective techniques to keep senior participation and satisfaction high, in part to drive referral sales from satisfied patients to help fuel membership growth. Responsibilities Nurture, build and cultivate direct-to-seniors and business-to-business partnerships to generate new patient opportunities year-round. Meet with individual seniors and groups in their homes, workplaces, houses of worship, senior centers or living communities to share the ChenMed value proposition. Plan, coordinate and execute local events within the community (e.g., information tables, health fairs, doc talks, etc.) to reach ideal patients (medically underserved, Medicare-eligible seniors, age 55 and older). Cultivate strong relationships with health plan agents, individual insurance agents, social workers, case workers, senior housing managers, senior centers and related community providers to keep ChenMed/JenCare Medical Centers as their top provider choice for senior healthcare when referring patients to a primary care physician. Partner with community officials, businesses and senior outreach programs to develop initiatives that drive new patient growth. Schedule one-on-one sales meetings, referral relationships with Plan agents, independent brokers and the senior community to deliver solutions on immediate customer requests. Manage vendors related to event planning and negotiate contracts with venues where events are held. Ensure insurance agents and/or brokers are invited to community events to ensure timely patient assignment to ChenMed/JenCare Medical Centers. Learn to use marketing and sales tools to identify solutions and sell to new customers. Maintain up-to-date client information in designated CRM tool (e.g., Salesforce) and document interactions to manage leads effectively. Provide monthly activity calendar reflecting community access points and new tabletop venues. Create penetration plans and initiatives in key target markets and channels. Recover dormant customers via sales tools and marketing campaigns. Drive new member growth by educating potential patients on our value proposition and healthcare model. Deliver prescribed presentations in front of large audiences. Develop distribution channels to support new patient enrollment growth. Use all sales tools provided to ensure efficiency and collection of data. Partner with sales leadership to improve engagement with distributors, vendors and community partners. Build trusting relationships with brokers/insurance agents/case workers/third party vendors associated with seniors under supervision. Develop and execute broker and partner strategies and plans. Engage with new patients through and beyond their first appointment. Maintain relationships with enrolled patients to positively impact retention. Address and resolve customer complaints and issues as required. Performs other related duties as assigned. Knowledge, Skills and Abilities High business acumen and acuity Exceptional organizational skills with the ability to manage multiple priorities in a fast-paced work environment Negotiation, probing skills, closing skills and handling objections Detail-oriented and proficient in MS Office (PowerPoint, Excel, Word, Outlook), CRM tools (Salesforce) plus a variety of other software Excellent interpersonal and problem solving skills; clear, confident speaking voice and friendly rapport with customers Ability to be flexible and creative in dealing with customers; positive attitude and warm disposition Persuasive and highly motivated to make sales with the ability to close sales Good keyboarding skills; proficient typing Spoken and written fluency in English; bilingual is a plus Ability and willingness to travel locally, regionally and nationwide up to 75% Independent judgment in work responsibilities Education and Experience Criteria High School Diploma or GED required. Bachelor's degree in Marketing, Business Administration or related field preferred, or an equivalent combination of education and experience Minimum of 2 years of successful sales experience; working with seniors a plus and understanding of Medicare Advantage Minimum of 2 years of B2B sales experience or equivalent management experience Experience establishing and maintaining relationships with business/vendor partners Experience in telesales to input sales data into a computer while on the telephone with a customer Current, valid Driver’s License Compensation and Benefits PAY RANGE: $38,509 - $55,013 Salary. The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on experience, education, geographic location, and other factors. This position may also be eligible for bonuses or commissions. Employee Benefits We’re ChenMed and we’re transforming healthcare for seniors and changing America’s healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We’re growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. #J-18808-Ljbffr ChenMed LLC