General Manager

Kana Hotel GroupKana Hotel Group's mission is to be one of the most admired and service quality driven hotel companies in the industry. We will accomplish our goal by creating an atmosphere of friendly employee behavior and delivering the highest quality service and value to our guests. From our Team Members to our General Managers and Regional Support team, we seek people who have a passion for the hospitality business and want to grow with us. Most of our existing leadership team members have been promoted from within the company. As a member of our team, you will be expected to contribute your talents and energies to improve the environment and quality of the company, as well as the company’s services. In return you will be given opportunities to grow and advance in your career.Kana Hotel Group is proud to offer the following benefits:MedicalVisionDental401KImmediate Pay- earned wage access!Vacation timeSick timeHoliday payBonus opportunitiesBrand-specific employee discountsLong term/short term disabilityLife insurancePrimary ResponsibilitiesSupports revenue and cost objectives by revenue generation and cost control using all applicable marketing and planning tools that maximize return to the hotelDriving employee engagement by serving as a working leader to all team membersMonitors and Controls labor, scheduling (once a week), and inventory (at least every 2 weeks)Participate in P&L reviewAims to meet or exceed budgeted Gross Operating ProfitConflict resolution for guest services and internal team membersEnforces and Evaluates cash and credit card procedures by company and brand standardsCollaborate with Corporate on all accounting including accounts payable and receivableManagement of payroll submission, approval, and all employee maintenance filesProvides leadership and support to all department managersCollaborates with ownership and management to strategize operational procedures and company goalsConduct regular meetings with department managers and team members for updates and trainingConduct employee meetings such as interviews, performance evaluations, disciplinary action, and terminationsConducts regular audits in brand and company systems to ensure compliance with all policies and procedures for renting roomsVarious reporting requirements for P&L, guest service, personnel administrationOverseeing and managing all departments and working with each department on a daily basis by coaching employees and identifying areas of improvementDetermining staff hiring needs, recruitment, and collaborating with department managersEnsuring satisfactory scores with brand by preparing for audits, evaluating results, and driving overall improvementsOther duties as assignedEducation/Experience1-3 years of Hospitality experience requiredPrevious management experienceMust be certified by hotel brand as requiredBachelor’s Degree in Hospitality or Business preferredAbility to plan and organize the activities of othersAbility to express ideas clearly using effective word choice, grammar & tone both in written and oral communicationsKnowledge of local geographic area knowledge, area businesses & services, major highway/street information, and community events & attractionsAbility and flexibility to work various shifts including nights, weekends, and holidaysOur company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.