Customer Service Rep
$23 per hourManpower Inc
Customer Service Representative
Location: Livermore, CA Pay Rate: $23 per hour Schedule: Monday – Friday, 8:00 AM – 5:00 PM
Position Summary: As a Customer Service Representative you serve as the primary point of contact for customers, providing exceptional service while processing orders, resolving issues, and supporting overall customer satisfaction. The ideal candidate is a strong communicator who enjoys helping customers and thrives in a fast-paced environment.
Key Responsibilities:
- Respond to customer inquiries via phone, email, and in-person interactions.
- Process customer orders accurately and efficiently.
- Handle returns and order adjustments as needed.
- 2 hours or less email response time
- Calls must be answered within 2 rings
Customer Relationship Support:
- Build and maintain positive relationships with customers.
- Follow up on delivery issues, back orders, and order discrepancies.
- Ensure customer records are updated and accurate.
- Maintain a customer-focused approach to support retention and satisfaction.
Qualifications:
- Minimum 1 year of customer service experience in an office setting handling orders
- Resume showing experience related to this position
- Proficiency with CRM Software
- Proficiency with Microsoft Office and customer management systems.
- Ability to multitask and prioritize responsibilities effectively.
- Ability to work independently and as part of a team.
Why should you choose Manpower?
- Free training to upgrade your skills, including a free college tuition program
- Medical, dental, vision, 401k
- Weekly pay with direct deposit
- 24/7 Manpower customer care support
- Dedicated Career Partner to help you achieve your career goals
- Voted #1 best places to work by Glassdoor 2021
Are you Interested?
Stop your job search and apply today! A recruiter will be in touch within 24 hours.
Vacancy posted 5 days ago
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