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Customer Care Operations Manager Service Excellence

$70k - $90k

TransCore

A transportation solutions company in Auburn, Massachusetts, is in search of a full‑time Customer Service Manager. Responsibilities include overseeing the overall operations of the Customer Care Department and ensuring high service levels at multiple locations. Candidates should possess supervisory experience with hands-on customer service, proficiency in Microsoft Office and SQL, along with an associate degree as a minimum. The salary range is between $70,000 and $90,000 annually based on experience and qualifications. #J-18808-Ljbffr

Vacancy posted 4 days ago
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