Automotive Service Advisor

Benefits:

401(k)

Bonus based on performance

Paid time off

Employee discounts

Training & development

Free uniforms

Health insurance

Profit sharing

We run one of the area's busiest service centers, and we're looking for a Service Advisor who wants to earn what they're worth. This is a performance-driven role where top advisors regularly earn $70,000–$100,000+ annually—your income is a direct reflection of your hustle, your people skills, and your ability to build trust with customers who come back again and again.

If you know how to have a real conversation with a customer, listen to what they need, and guide them confidently through a repair recommendation—without being pushy—you'll thrive here.

What you'll do:

As the primary point of contact for every customer, you’ll own the service experience from first handshake to final delivery. Your day-to-day includes:

▪ Greet customers, listen carefully to their concerns, and perform thorough vehicle walk-arounds ▪ Write accurate, detailed repair orders and communicate clearly with technicians throughout the process ▪ Present service recommendations in a way that educates customers and builds confidence—not pressure ▪ Provide timely updates, manage expectations, and handle any concerns before they become complaints ▪ Maximize shop productivity by coordinating workflow between the service lane and the bays ▪ Follow up after vehicle delivery to ensure satisfaction and drive repeat visits ▪ Consistently meet or exceed individual sales and CSI goals

What we are looking for:

▪ A natural ability to connect with people and make them feel heard and taken care of ▪ Proven sales or customer-facing experience in any industry (automotive experience a plus, not required) ▪ Strong verbal communication skills—you can explain a complicated repair simply and confidently ▪ The ability to stay calm, organized, and focused when the drive is full and the phones are ringing ▪ A competitive, self-motivated mindset with a genuine desire to grow your income ▪ Professional appearance and demeanor at all times ▪ Basic automotive knowledge, or the eagerness and aptitude to learn quickly on the job