Car Flow Associate III

Overview This is a hybrid role with the expectation that time working will regularly take place inside and outside our Chicago, IL office. This position provides support for the Rail & Locomotive divisions of the Bank. You will contribute to the day‑to‑day operations, administration, and coordination of railcar repair schedules. The role will work closely with the repair network and other Bank departments to ensure efficient operations. Delivers routine established solutions to clients by assessing and understanding their needs while ensuring all credit decisions and programs provide value for both the client and the Bank. Responsibilities Business Support: Coordinate repair activity to ensure proper car flow utilizing Railinc DDCT and CIT systems. Initiate, update, and maintain car bad orders and other shopping events in DDCT and CIT systems. Follow cars through repair shops to ensure that estimates, ERDs and invoices are entered accurately and in a timely manner. Review cycle times and production rates with the Data Analytics group to ensure proper car flow metering. Application of rental abatement. Relationship Development: Be responsible for conducting and leading bi‑monthly, or as necessary, shop production calls to maintain focus on current shop capacities and car flow requirements along with production and throughput. Point of contact for private car shops in CIT’s shop network. Facilitate regulatory events and recalls within specified timeframes. Update Customer Service, Sales, and customers on car status. Consult with Mechanical Operations personnel to advise shop capacities and throughputs for Bad Orders, Tank Car Qualifications, Lease Returns, PMs, and Programs. Qualifications Basic Qualifications: Bachelor’s degree and 2 years of Rail Mechanical experience OR High School Diploma/GED and 6 years of Rail Mechanical experience. Required Experience Rail mechanical experience, understanding rail car maintenance processes and industry regulations. Experience with RailInc. Proficient in Microsoft Office Suite. Excellent verbal and written communication skills to interact with employees, customers, and stakeholders. Compensation The base pay for this position is generally between $80,000 - $105,000. Actual starting base pay will be determined based on skills, experience, location, and other non‑discriminatory factors permitted by law. Benefits Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at #J-18808-Ljbffr First Citizens Bank