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Pharmacy Technician (MSR) - 258284

Medix

Medix is now looking for Licensed Pharmacy Technicians to join a PBM located in Las Vegas!

Do not pass up this chance, apply quickly if your experience and skills match what is in the following description.

Shift

Monday - Friday (11:00am - 7pm), Onsite

Requirements:

  • High School Diploma or GED
  • A current Pharmacy technician license or certification
  • Comfortable providing excellent customer service in a call center environment

Duties:

  • Receives calls from pharmacies, clients, and patients and provides the requested information or support
  • Provides clinical call support for prior authorization-related calls and documents in the ticketing system
  • Understanding of benefit plans and how to access the plan information, as well as how to communicate this information to patients accurately
  • Escalates incoming xhyhwjd calls when needed to the appropriate party for resolution
  • Demonstrate OMNI channel experience across multiple communication platforms, including phone, email, chat, and other digital channels, ensuring a seamless and consistent service experience.

Vacancy posted 10 days ago
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