Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Guest Experience Lead

McDonald's

Guest Experience Leader Flexible scheduling with a side of always feeling valued. A job at McDonald's offers a job combo that fits YOU. PERKS & BENEFITS: Competitive pay between $15.00 per hour - 17.05 Employee discounts and free meals Paid sick leave and/or paid time off Tuition reimbursement and/or educational assistance Training and advancement opportunities Weekly direct deposit 401k plan* Medical, dental, and vision benefits* And much, much more! *Available to full time employees in select locations. This role is vital to the guest experience because you'll: Lead the experience: Check in with guests and make sure they are enjoying themselves Be the solution: Handle guest concerns and provide resolve to their satisfaction Understand that teamwork is key: Work hand in hand with your team to maintain a welcoming, friendly, and clean restaurant environment Be in the know: Offer expert insight into promotions and benefits of utilizing the McDonald's App, Mobile Order & Pay features To be successful in this position, you'll need: A humble and hospitable demeanor; Passion for helping and serving others (customers and fellow team members); A desire to learn and grow; and The ability to communicate effectively and anticipate customer needs So, what's your job combo? Equal Employment Opportunity and Our Value of Inclusion McDonald's is committed to providing equal employment opportunities and fostering an inclusive work environment. We do not discriminate on the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship or any other class characteristic protected by federal or applicable state law. In accordance with applicable laws, McDonald's provides reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of their job and to enjoy equal benefits and privileges of employment. Additionally, McDonald's provides reasonable accommodations for qualified applicants and candidates with disabilities. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact View email address on click.appcast.io. This job posting contains general information about working in this restaurant. This job posting is not a complete description of all duties of the job. People who work in this restaurant perform several different tasks every shift and this posting does not list every essential function of the job. Requsition ID: PDX_MC_83816602-AE06-4038-85F9-84A4A1C9BA5A_4864 McDonald's Corporation and McDonald's USA, LLC (the "Company") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate-owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact View email address on click.appcast.io if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company or at a McDonald's corporate-owned restaurant to which you are applying. McDonald's and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at McDonald's and its franchisees are always looking for top candidates and encourage you to apply online. If you have any questions, please first call the restaurant as this will help the restaurant comply with any social distancing guidelines or other compliance obligations. For corporate roles, please proceed to the online application, or if you already applied, contact View email address on click.appcast.io . There may be a short delay in response time while we continue to monitor the impacts of COVID-19. We sincerely thank you for your continued trust in the Golden Arches.aa415a4b-8b21-40fc-a65c-70d2b25ca29a

Vacancy posted 23 hours ago
Similar jobs that could be interesting for youBased on the Guest Experience Lead in Novi, MI vacancy
  •  ...serving delicious food and creating feel-good moments with our guests. Does this sound like you? You'll fit right in. The Place for...  ...Let's talk. Make your move. See a day in the life of a Guest Experience Lead at McDonald's Requirements: We believe in letting you do you... 
    Suggested
    Full time
    Part time

    McDonald's

    Novi, MI
    4 days ago
  • $14.75 - $16.76 per hour

     ...Guest Experience Leader Flexible scheduling with a side of always feeling valued. A job at McDonald’s offers a job combo that fits YOU....  ...This role is vital to the guest experience because you'll: Lead the experience: Check in with guests and make sure they are enjoying... 
    Suggested
    Hourly pay
    Local area
    Flexible hours
    Shift work

    McDonald's

    Wixom, MI
    16 hours ago
  • $15.25 - $17.33 per hour

     ...Guest Experience Leader Flexible scheduling with a side of always feeling valued. A job at McDonald's offers a job combo that fits YOU. PERKS...  ...This role is vital to the guest experience because you'll: * Lead the experience: Check in with guests and make sure they are enjoying... 
    Suggested
    Hourly pay
    Full time
    Flexible hours
    Shift work

    McDonald's

    Whitmore Lake, MI
    16 hours ago
  • Panera is seeking a Catering Lead in Livonia, MI to manage catering operations and deliver warm, friendly service. The role includes...  ...orders, ensuring food safety, and creating memorable experiences for guests. Applicants should possess effective communication and organizational... 
    Suggested
    Flexible hours

    Dormont Manufacturing Co

    Livonia, MI
    4 days ago
  • Panera in Livonia, MI is seeking a Team Manager to lead shifts, support team development, and ensure guest satisfaction. This role requires flexibility in...  ...and weekends. Ideal candidates will have management experience and a passion for coaching others. Enjoy competitive... 
    Suggested
    Shift work
    Night shift

    Dormont Manufacturing Co

    Livonia, MI
    4 days ago
  •  ...Mediterranean restaurant in Novi, Michigan, is seeking a dedicated General Manager. This vital role requires restaurant and leadership experience, as well as a passion for food and people. The General Manager oversees daily operations, ensuring quality customer service and... 
    Casual work

    Ontario Trillium Foundation

    Novi, MI
    4 days ago
  •  ...TMW Merchants LLC is seeking a Store Lead to partner with the Store Manager to drive team performance and operational excellence....  ...The ideal candidate has a minimum of one year of retail or sales experience and demonstrates strong leadership and communication skills. The... 

    TMW Merchants LLC

    Novi, MI
    3 hours ago
  •  ...People Experience Lead The People Experience Lead is self-motivated, actively engaged with people and demonstrates care, respect and passion for restaurant crew, managers and guests. This candidate provides supervision, audit, innovation and oversight across all of... 
    Temporary work
    Afternoon shift

    McDonald's

    Walled Lake, MI
    16 hours ago
  • $15.25 - $15.75 per hour

     ...impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer. Job Description: Opportunity: Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt,... 
    Hourly pay
    Temporary work
    Local area
    Home office
    Flexible hours
    Night shift

    TJ Maxx

    Northville, MI
    3 days ago
  •  ...Role Summary The People Experience Lead is self-motivated, actively engaged with people and demonstrates care, respect and passion for restaurant crew, managers and guests. This candidate provides supervision, audit, innovation and oversight across all of the... 
    Temporary work
    Local area
    Weekend work
    Afternoon shift

    McDonald's

    Commerce, MI
    3 days ago
  •  ...Mediterranean-inspired cuisine that delights our guests and nourishes communities. With a...  ...culinary innovation, and exceptional guest experiences, we are expanding our footprint across...  ...values: Generosity First, Always: We lead with kindness. Our best work happens when... 
    Local area
    Shift work

    CAVA

    Novi, MI
    3 days ago
  • $17 - $19 per hour

     ...Position Summary The Nothing Bundt Cakes (NbC) – Lead/Key Holder creates a warm, welcoming environment for our guests, offers creative solutions for unique...  ...and bring joy to our guests, create a memorable experience and leave a positive, lasting impression. The Lead... 
    Hourly pay
    Work experience placement
    Flexible hours
    Shift work
    Afternoon shift
    Early shift

    Nothing Bundt Cakes

    Novi, MI
    2 days ago
  •  ...opening a new store in Livonia, MI and seeks a Full-Time Service Department Lead. In this entry-level leadership position, you will guide your team to deliver exceptional customer experiences and ensure smooth operations. Ideal candidates will have a passion for teamwork... 
    Weekly pay
    Full time

    Dormont Manufacturing Co

    Livonia, MI
    4 days ago
  •  ...T.J. Maxx - 17740 West 13 Mile Road, Beverly Hills, MI 48025, United States of America [Department Manager] As a Customer Experience Coordinator at T.J. Maxx, you'll: Take an active role in training and mentoring Associates on front end principles; Train and coach Associates... 
    Immediate start

    TJ Maxx

    Franklin, MI
    1 day ago
  • $55k - $65k

     ...not limited to the candidate's depth of experience, skill set, qualifications, and internal...  ...As a standard bearer of the brand, you’ll lead initiatives that attract, connect, engage...  ...achievements and life events Interact with Guests and Team Members in the restaurant to... 
    Hourly pay
    Temporary work
    Casual work
    Flexible hours
    Shift work
    Weekend work

    Cooper's Hawk Winery & Restaurant

    Livonia, MI
    3 days ago
  • $25 - $50 per hour

     ...Role Overview TSA is accepting applications for Lead and Supervisory Transportation Security Officers at airports in Novi. These roles are ideal for individuals looking to step into leadership positions within airport security operations. TSA provides training to prepare... 
    Shift work
    Night shift
    Weekend work

    Airport Security Careers

    Novi, MI
    22 hours ago
  • Panera is looking for a Catering Lead in Novi, MI, where you will manage catering orders and ensure guests have a memorable experience. This role involves effective communication, delivering food to events, and adhering to safety standards. You must be at least 18, have... 
    Flexible hours

    Dormont Manufacturing Co

    Novi, MI
    4 days ago
  •  ...a key element of the organization's data management system. Lead the implementation of data and analytics strategy by developing...  ...reports in mind. Proficiency with SPSS (advanced statistical analysis). Experience with Qualtrics and Perceptyx experience preferred.... 
    Local area

    Raymond James

    Southfield, MI
    6 days ago
  •  ...Description Job Description Online Pickup Lead Location: Livonia, MI Type: Full-...  ...that brings Meijer’s digital shopping experience to life. You’ll ensure every order is...  ...with warmth and professionalism. Resolve guest concerns quickly and respectfully.... 
    Weekly pay
    Full time
    Local area

    Meijer

    Livonia, MI
    3 days ago
  •  ...Lead Receptionist/ Accounts Payable Pomeroy Living is seeking a friendly and...  ...Duties: Greet and welcome residents, guests, staff and vendors. Answer and direct...  ...Microsoft Office Suite (Word, Excel). Experience with accounting software preferred. Detail... 
    Hourly pay
    Daily paid
    Work at office
    Flexible hours

    Pomeroy Living LLC

    Northville, MI
    1 day ago
  •  ...you will work alongside the Restaurant General Manager to grow a business exceeding $1 million by ensuring customers have a great experience. The ideal candidate is a natural leader, energetic, and passionate about making customers' days memorable. If you thrive in a... 

    Snagajob.com Inc.

    Southfield, MI
    4 days ago
  •  ...Team Manager Lead with purpose. Grow with support. At Panera, our leaders are celebrated...  ..., and maintain the high standards our guests expect. As a Team Manager at Panera,...  ...sales, speed, order accuracy, and guest experience – and celebrate their achievements along... 
    Flexible hours
    Shift work
    Night shift

    Panera

    Novi, MI
    2 days ago
  •  ...Store Lead Job Description Reports to Store Manager: As a Store Lead, you will partner with your Store Manager to support store team...  ...engaged and inclusive store environment Elevate the customer experience through operational excellence Exceed customer expectations in... 
    Work at office
    Shift work

    TMW Merchants LLC

    Novi, MI
    3 hours ago
  • $1,250 - $4,000 per week

     ...Northville, Livonia, Farmington Hills and Novi area. We are seeking a Lead Automotive Technician . State of Michigan Certification is...  ...Technicians should have strong knowledge and experience with all types of automobile repairs Must have a Valid driver... 
    Flexible hours

    Tuffy Tire and Auto Service

    Northville, MI
    4 days ago
  •  ...Presidio has an exciting opportunity for a Security Practice Lead to join our Cybersecurity National Practice. This individual's...  ...market reputation in security. Required Skills and Professional Experience: Professional security-related qualifications such as CISSP,... 
    For contractors
    Local area

    Presidio Networked Solutions, LLC

    Wixom, MI
    3 days ago
  •  ...work flexible hours, including nights and weekends, as needed Skills/Knowledge/Abilities: • High school diploma or GED • Experience in utility, mechanical, or pipeline field work • Valid driver's license and acceptable driving record • Ability to perform... 
    Flexible hours
    Night shift

    Colt Services Inc

    Wixom, MI
    2 days ago
  •  .... Models and delivers a distinctive and delightful customer experience. Customer Experience Engages customers and patients by greeting...  ...to management. Job ID: 1798504BR Title: Shift Lead Company Indicator: Walgreens Employment Type: Flexible... 
    Hourly pay
    Work experience placement
    Seasonal work
    Work at office
    Local area
    Flexible hours
    Shift work

    Walgreens

    Walled Lake, MI
    2 days ago
  •  ...Catering Lead At Panera At Panera, our people come first. If you're looking for a place...  ...in our catering operations. You help guests plan and choose delicious, familiar and fantastic...  ...for our guests. Create memorable experiences with warm, friendly service, effective... 
    Full time
    Local area
    Flexible hours
    Shift work
    Night shift

    Panera

    West Bloomfield, MI
    2 days ago
  •  ...Shift Lead At Dunkin', we are not just an employer--we're a family. We invest our all...  ...: Competitive wages (depending on experience) Health/Dental/Vision Programs Growth...  ...production, productivity, quality, and guest service satisfaction; resolving problems;... 
    Casual work
    Immediate start
    All shifts
    Flexible hours
    Shift work

    Dunkin'

    Redford, MI
    2 days ago
  •  ...DESCRIPTION The Shift lead position will exercise your leadership skills while you closely collaborate with the Assistant Team...  ...great attitude and work ethic to join our team. With restaurant experience or not, you can join a great work environment, flexible hours,... 
    Flexible hours
    Shift work

    Pita Way

    Novi, MI
    1 day ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Guest Experience Lead. Be the first to apply!