Houseperson - Marriott Tacoma Downtown (Full-Time)

Why Work at Marriott Tacoma Downtown?

At Marriott Tacoma Downtown, we don’t just offer jobs. We create opportunities to grow, connect, and thrive in a contemporary, people-first hospitality environment. Located in the heart of downtown Tacoma and connected to the Greater Tacoma Convention Center, our modern hotel places Curators at the center of the city’s vibrant arts, culture, dining, and entertainment scene.

Curators help create memorable experiences throughout the hotel, from welcoming guest rooms and locally inspired dining at The Greatroom to sophisticated meeting and celebration spaces, including the Chambers Bay Ballroom. With 13 event venues and the energy of downtown Tacoma just outside our doors, Marriott Tacoma Downtown offers an exciting setting to build a rewarding hospitality career while creating meaningful moments for every guest.

HOUSEPERSON

DEPARTMENT: Housekeeping

REPORTS TO: Housekeeping Manger or Executive Housekeeper

STATUS: Non-exempt

POSITION SUMMARY:

The Houseperson supports the Housekeeping and Rooms Division teams by maintaining cleanliness, restocking supplies, and assisting Room Attendants and public area staff. This role ensures that guest rooms and hotel public areas remain clean, organized, and fully equipped, contributing to exceptional guest experiences.

PRIMARY JOB DUTIES:

• Assist Room Attendants with cleaning tasks, moving furniture, and replenishing room amenities.
• Deliver linens, towels, and supplies to guest rooms and housekeeping carts as needed.
• Remove trash and soiled linens from guest rooms and service areas.

• Maintain cleanliness and organization of public spaces including lobbies, hallways, restrooms, and elevators.
• Restock supplies in public areas such as towels, toiletries, and cleaning materials.
• Assist with special cleaning projects or seasonal tasks as assigned.

• Operate housekeeping carts, vacuum cleaners, and other cleaning equipment safely.
• Monitor and report housekeeping supply levels to supervisors.
• Assist in organizing and storing equipment, linens, and cleaning chemicals properly.

• Follow Coury Hospitality safety protocols, including proper handling of chemicals and cleaning equipment.
• Report any maintenance issues, safety hazards, or damaged property to the Housekeeping Supervisor or Engineering team.
• Adhere to guest privacy and confidentiality standards.

• Work closely with Room Attendants, Housekeeping Supervisors, and Front Office staff to meet operational needs.
• Assist with training new Housepersons or temporary staff when needed.
• Communicate effectively regarding room status, supply needs, and operational issues.

Additional tasks and responsibilities may be assigned at the discretion of the manager. Furthermore, tasks and responsibilities may be added or revised based on the volume of business and the need for the work to be completed at the present time.

KNOWLEDGE, SKILLS AND ABILITIES:

• High school diploma or equivalent preferred.
• Previous housekeeping or janitorial experience preferred.
• Strong attention to detail and ability to follow instructions.
• Ability to work independently and as part of a team.
• Good physical stamina and time management skills.

PHYSICAL DEMANDS:

• Ability to stand, walk, bend, and lift up to 40 pounds frequently.
• Ability to push/pull housekeeping carts and operate cleaning equipment.
• Ability to perform repetitive tasks required for cleaning and restocking.

This job description is not intended to create a contract of employment. Employment with the Company is at-will and may be terminated by either the employee or the Company at any time, with or without cause or notice, in accordance with applicable law.