Senior Account Executive (South Bay)

Senior Account Executive

The Senior Account Executive (SAE) role is responsible for prospecting and closing sales to new customers to achieve budgeted sales goals. This position develops and implements sound selling strategies that ensure revenue growth at target or greater profitability levels by selling to new customers. Additionally, the role is responsible for managing existing business relationships in order to achieve budgeted sales and price goals by developing and implementing sound retention strategies, utilizing strong negotiation efforts to preserve business, and securing contract agreements from previously non-contracted customers. The Senior Account Executive will "save, secure, and convert" by handling all customer cancellation requests, providing ongoing education of contract details to existing customers, and by obtaining customer contract commitments during face-to-face interactions. All customer service escalations within the defined territory will be resolved through this position. SAEs are responsible for maintaining and growing billable value in their assigned accounts.

This position will require the employee to conduct site visits the majority of the week with the rest of the week focused primarily on cold calling and prospecting.

Essential duties and responsibilities include:

• Maintaining and growing billable value in their assigned accounts, preventing customer account losses and growing billable value by selling permanent new waste streams, new services, and new products to current and prospective customers.
• Initiating business-to-business sales relationships.
• Prospecting and closing sales opportunities to achieve budgeted sales goals by developing and implementing sound selling strategies.
• Managing prospects by developing sound prospect development plans and maintaining key information in the prospect database. Maintaining sales pipeline (both in terms of quantity and quality) to achieve new sales goals.
• Minimizing revenue and accounts by maintaining SSDO relationship health standards and diffusing cancellation requests. Meeting or exceeding sales call activity goals for proactive account retention.
• Increasing revenue and profitability by executing sound plans on retention calls to improve the customers' service and/or profitability.
• Establishing and maintaining a high level of customer satisfaction.
• Proposing customer solutions that comply with appropriate local, state and federal regulations. Communicating to and working with the Area Sales Managers to resolve unique customer issues.
• Demonstrating knowledge of customers' needs, pricing and competition; effectively communicating pricing and service strategies; proactively engaging other WM business opportunities, referring internally as appropriate.
• Acquiring in-depth industry and company knowledge in order to prepare complex proposals and make recommendations on equipment optimization and leasing options.
• Maintaining current knowledge of internal sale strategies and operational capabilities, and external market trends.
• Working closely and effectively communicating with Plant Managers and Brokerage Account Managers to assist in upgrading materials to increase profitability and achieve plant goals.

Qualifications:

• Bachelor's Degree (accredited) or in lieu of degree, High School Diploma or GED (accredited) and 4 years of relative work experience.
• 4 years of work experience in direct business-to-business sales, cold calling, and phone-based prospecting (in addition to education requirement)

Pay: The expected base pay range for this hybrid position is $72,450 - $80,000. This range represents a good faith estimate for this position. The specific salary offered to a successful candidate may be influenced by a variety of factors including the candidate's relevant experience, education, training, certifications, qualifications, and work location. In addition, this position is eligible for incentive pay.

Physical Requirements:

This job primarily operates in a professional office environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc.

Benefits:

At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.

About WM:

WM (WM.com) is North America's leading provider of comprehensive environmental solutions. Previously known as Waste Management and based in Houston, Texas, WM is driven by commitments to put people first and achieve success with integrity. The company, through its subsidiaries, provides collection, recycling and disposal services to millions of residential, commercial, industrial, medical and municipal customers throughout the U.S. and Canada. With innovative infrastructure and capabilities in recycling, organics and renewable energy, WM provides environmental solutions to and collaborates with its customers in helping them pursue their sustainability goals. WM has the largest disposal network and collection fleet in North America, is the largest recycler of post-consumer materials and is a leader in beneficial use of landfill gas, with a growing network of renewable natural gas plants and the most landfill gas-to-electricity plants in North America. WM's fleet includes more than 12,000 natural gas trucks the largest heavy-duty natural gas truck fleet in the industry in North America. Healthcare Solutions provides collection and disposal services of regulated medical waste, as well as secure information destruction services, in the U.S., Canada and Western Europe. To learn more about WM and the company's sustainability progress and solutions, visit Sustainability.WM.com. If this position is to be performed in Los Angeles County, California, please read carefully the information contained here in LA County Addendum.

Equal Employment Opportunity:

For United States: WM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

For Canada: WM is committed to the principle of equal employment for all applicants and employees, without discrimination on the basis of all grounds protected by applicable human rights legislation. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please notify us if you require accommodation.

Real ID:

In order to travel by air or access federal property, federal law requires individuals have a REAL ID or an acceptable alternative. This position may require the successful candidate to travel by air for business reasons, or service federal property. Accordingly, successful candidates must have, or be willing to obtain, a REAL ID, or TSA approved alternative.

About the Team:

What is the value of a WM job? At WM we know that the value of a WM job is more than a paycheck. It's a way to create opportunities for you and your family. This is why we are constantly working to make WM a great place to work and grow a career. We Are WM is what defines the perks of being in the WM family from benefits, to resources and engagement activities. We are People First. We are Committed to Your Growth. We Are Investing in You. We are a Family. We are Stable. We are Always Working for a Sustainable Tomorrow.

Job Info:

• Job Identification 2346653
• Job Category Account Management
• Posting Date 05/18/2026, 06:31 PM
• Job Schedule Full time
• Locations 13940 LIVE OAK AVE, BALDWIN PARK, CA, 91706, US (Hybrid)