Customer Care Agent - 3310

Customer Care Agent

Responsibilities of Customer Service Representative include, but are not limited to:

Responding to customer inquiries regarding company products and services

Processing customer phone orders

Checking availability of stock and shipping dates

Quoting prices, filling orders to customer specifications and processing sales data via computer

Assisting the outside sales team by preparing price quotes and sourcing products

Qualifications of the Customer Service Representative include, but are not limited to:

Excellent communication skills

Should be enthusiastic and able to work independently

Must have experience performing a majority of the functions

Prior inside sales/customer service experience

Data entry skills, organization, multi-tasking and customer focus is required

Regular in-person attendance required

DXP offers a comprehensive benefits package for full-time regular employees, normally working a minimum of 30 hours per week, including: medical, dental, vision, flexible spending account, paid holidays, life and disability insurance, and additional supplemental benefits. All employees are eligible to participate in the 401(k) plan.

Salary is commensurate with experience. Except where prohibited by state law, all offers of employment are contingent upon successfully passing a drug test. DXP is an equal opportunity employer and participates in E-Verify. EOE/M/F/D/V.