Cafe Manager

Company Description Rock Star Cafe is a locally focused cafe that aims to deliver a welcoming, energetic atmosphere for guests throughout the day. The cafe offers a variety of food and beverage options, emphasizing quality ingredients and consistent service. Team members are encouraged to bring creativity, reliability, and a customer-first mindset to their work. Rock Star Cafe values collaboration, accountability, and a positive work environment where staff can grow their skills and contribute to the cafe’s success.

Role Description The Cafe Manager is a full-time, on-site role based at Rock Star Cafe in New Port Richey, FL. This role oversees daily cafe operations, including opening and closing procedures, staff scheduling, cash handling, inventory management, and maintaining a clean, safe environment. The Cafe Manager leads and coaches team members, ensuring strong customer service, efficient food and beverage preparation, and adherence to health and safety standards. Responsibilities include monitoring sales performance, implementing promotions, managing vendor relationships, and controlling costs to meet budget and revenue goals. The Cafe Manager also addresses guest feedback, resolves issues in real time, and supports hiring, onboarding, and ongoing training for the team.

Qualifications

• Strong customer-facing skills, including Customer Service and Communication, with the ability to build rapport and handle guest concerns professionally.
• Hands-on experience in Food & Beverage and Food Service operations, including basic kitchen procedures, barista or beverage prep, and food safety practices.
• Sales awareness and skills, with the ability to promote menu items, support upselling, and contribute to achieving revenue targets.
• Prior experience in a supervisory or management role in a cafe, restaurant, or hospitality environment.
• Knowledge of health, safety, and sanitation regulations, and experience enforcing operational standards.
• Strong organizational and time-management abilities, including staff scheduling, inventory control, and cash handling.
• Comfort with basic technology tools such as POS systems and standard office software.
• Availability to work a flexible schedule, including mornings, evenings, weekends, and holidays as needed.
• High school diploma or equivalent required; additional training or education in hospitality or business management is a plus. Federal background check required.