Health Information Specialist I

Health Information Specialist IDatavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world's health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem - including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient's request for their medical records to powering the AI revolution in healthcare, Datavanters are building the future of how data is connected and used to improve health. By joining Datavant today, you're stepping onto a driven and highly collaborative team that is passionate about creating transformative change in healthcare.Position OverviewWe are seeking a Health Information Specialist to support front desk operations and Release of Information (ROI) services at a single onsite healthcare location. This is a patient-facing role that plays a critical part in ensuring timely, accurate, and compliant handling of medical record requests. This position is ideal for someone who enjoys working directly with patients, is detail-oriented, and is looking for long-term growth opportunities within a healthcare organization.Key ResponsibilitiesResponsibilities include, but are not limited to:Serve as the front desk point of contact for patient walk-ins requesting medical records or releasesProvide phone support to patients, providers, and authorized requestorsProcess Release of Information (ROI) requests accurately and timelyFax, scan, and manage incoming and outgoing medical record requestsBurn medical images to CDs and share images electronically as requiredSupport client relationship management through professional communicationAssist with reporting and administrative duties such as data entry and emailEnsure compliance with HIPAA, privacy regulations, and facility policiesTraining & OnboardingVROI training providedOn-the-job, onsite training during the first 30 daysSkillsStrong customer service and communication skillsComfortable working in a patient-facing, front desk environmentDetail-oriented with the ability to manage confidential informationReliable, punctual, and professionalAbility to multitask and work independentlyBenefits & Growth OpportunitiesFull-time benefits, including: medical, dental, and vision coverage; 401(k) retirement plan; tuition reimbursementPaid Time Off, including major holidaysIn-person role with opportunities for growth and advancement within the companyQualificationsHigh School Diploma or GED required • Must be 18 years of age or olderPay ranges for this job title may differ based on location, responsibilities, skills, experience, and other requirements of the role.The estimated base pay range per hour for this role is: $15 — $18.32 USDTo ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here. Know Your Rights, explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here. Requests for reasonable accommodations will be reviewed on a case-by-case basis.For more information about how we collect and use your data, please review our Privacy Policy .