Account Director, Cramer Health

TheAccountDirectorrole blends deep client relationship management with strategic multi-channel marketingexpertise. Achampionoftheclient-agency relationship, theAccountDirectordelivers ontheclient’s businessobjectivesthroughthoughtfulassessment of needs,development ofeffectivestrategies, andflawless executionof related initiatives.TheAccountDirectormanages theirday-to-day activities withautonomyandreportsto theSVP of Client Services. In this role, youwillserveas a key liaison betweenouragency andyourclientsand are accountable to the success of the relationship across your assigned portfolio. Youareresponsible fornurturing relationships, drivingaccountgrowth, anddevising solutions aligned to the client’s strategic imperatives and businessobjectives.You’llwork closely withotherAccount,Creative,andOperationsteam membersto deliver impactfulprogramsfor our healthcare clients. As aneffectiveAccountDirector, youare energized by andconfident inyour abilities toconsistentlydeliver on coreaccountabilities. Client Relations: Developandmaintainharmonious client relationships Managefrequent written and verbal contact with clients Accuratelyinterpret client commentaryandcommunicatecross-functionally Seek opportunities toovercome challenges andcontinually strengthen quality of client relations Recognizeachievements, celebrate successes,andobjectivelyassessopportunities for improvementwith theclient and internalteams Account Strategyand Brand Championing: Thoroughly understandyour client’sproduct/ service,brand positioning,and strategic objectives Familiar withcommon market research methodologies;ableto interpretpertinent findingsand translate toinsights Translate clientneeds,strategicobjectivesand insightsinto actionable,optimalchannel,integrated, measurable plans Ensure all strategies, initiatives,andclient directionsupport the brand positioningand strategicobjectives; challenge those that do not Demonstrate passion foryour client’sbrand and commitment to maximizing its success Collaborate with leadership onnew ideasaligned with client interests and business needs Understand and appropriately useagency tools, resourcesand supports Agency Interests: Devise and deliverrecommendationsthat align with agency competencies, aspirations, and business objectives Represent agency POV Handle objectionsprofessionallyandappropriatelydefend agency positionandworkproducts Fundamentals: Client and brand knowledge Advertising/ marketing / account managementacumen Excellent interpersonal and listening skills Exercise good judgmentand decision-making acumen Works wellin a teamand isindependentlyproductive Ability toindependently solve complex problems Experiencedeveloping talent Manages time well Excellentcommunication and presentationskills; deliver polished presentationsthateducate and engage Demonstratescommitment to the client,passion for the brand and creative product Receptiveto developingnew and strengthening existingskills Knows when to ask for help About Cramer Health Cramer is a brand experience and content marketing agency that blends strategy, creative, and production to engage audiences and drive business growth. Cramer Health is a specialty division focused on healthcare clients, building and nurturing patient communities, driving patient adherence, and enhancing the patient and provider experience through innovative content marketing and optimal-channel engagement. In-depth understanding of healthcareand'speaks the language' Knowledge of the U.S.and globalpharmaceutical,medical device, and/or diagnosticsmarkets Agency experience Demonstrated success inmanaging and growing complex accounts and senior-level client relationships Proventrack recordin developing and deliveringonintegrated marketingstrategieswith measured outcomesin a highly regulated environment Expertisewith muti-channelmarketingapproaches (email, SMS, web, direct mail, print, media, social, events, experiential) Medical, Dental & Vision Insurance Health Savings Account, including employer contribution Retirement Plan (401K) with company match Profit Share Bonus Plan Life Insurance Paid Time Off Family Leave Short Term & Long-Term Disability Tuition Reimbursement Wellness Resources, including discounted membership to Lifetime Fitness Generous onsite café Paid holidays Compensation Range: $125-160K #J-18808-Ljbffr Cramer Production Company, Inc.