Facilities Maintenance Technician - Restaurants & Hospitality

Job Description

Job Description

Compensation: $22.00–$30.00 per hour, based on experience and qualifications
Employment Type: Full-Time
Location: New Orleans, LA – Multiple Hospitality Properties

Keep New Orleans Hospitality Running.

At Morrow Hospitality, exceptional guest experiences start long before our doors open. Behind every memorable meal, welcoming atmosphere, and successful service is a team of professionals dedicated to keeping our restaurants operating safely, efficiently, and at their best.

We're looking for a skilled, dependable, and solutions-oriented Facilities Maintenance Technician to support our growing portfolio of restaurants and hospitality venues throughout New Orleans.

This is a hands-on position for someone who enjoys solving problems, takes pride in quality workmanship, and understands that timely maintenance directly impacts our employees, our guests, and our operations.

From troubleshooting equipment failures to completing preventive maintenance and responding to urgent repairs, you'll play an essential role in keeping our properties safe, functional, and guest-ready.

If you're mechanically inclined, resourceful, and experienced in maintaining commercial properties, restaurants, hotels, or similar facilities, we'd love to hear from you.

What You'll Do

Facilities Maintenance & Repairs

• Perform routine maintenance, troubleshooting, and repairs across multiple restaurant and hospitality locations.
• Diagnose and resolve common plumbing, electrical, HVAC, refrigeration, carpentry, and general building maintenance issues within your training and qualifications.
• Maintain and repair doors, locks, lighting, fixtures, drains, plumbing components, walls, ceilings, and other building systems.
• Assist with troubleshooting commercial kitchen equipment, including refrigerators, freezers, ice machines, ovens, fryers, dishwashers, and other essential restaurant equipment.
• Complete painting, drywall repairs, minor carpentry, and general property improvements as needed.
• Identify when repairs require a licensed specialist or outside contractor and promptly escalate those issues.

Preventive Maintenance & Equipment Reliability

• Conduct routine property inspections to identify maintenance needs, safety hazards, and potential equipment failures.
• Perform scheduled preventive maintenance to minimize equipment downtime, service interruptions, and costly emergency repairs.
• Monitor the condition and performance of essential building and restaurant systems.
• Maintain accurate records of inspections, repairs, equipment conditions, and completed work orders.
• Report recurring maintenance issues and recommend practical, cost-effective solutions.

Operational Support & Emergency Response

• Respond promptly to maintenance requests, prioritizing issues that affect employee safety, food safety, guest experiences, or restaurant operations.
• Troubleshoot urgent facility and equipment problems and implement safe, appropriate solutions.
• Coordinate with restaurant management and company leadership to schedule repairs while minimizing disruption to business operations.
• Communicate repair status, expected timelines, and unresolved concerns clearly and professionally.
• Assist approved outside vendors and service providers when specialized repairs are necessary.
• Participate in emergency or after-hours maintenance response as required by the established schedule.

Safety & Accountability

• Follow company safety procedures, applicable codes, and established maintenance standards.
• Use tools, ladders, and equipment safely and responsibly.
• Recognize hazardous conditions and take appropriate steps to protect employees, guests, and property.
• Maintain clean, organized, and safe work areas.
• Demonstrate professionalism when working in active restaurant environments and guest-facing spaces.

What We're Looking For

Required Qualifications

• At least 3 years of hands-on experience in commercial facilities maintenance, building maintenance, hospitality maintenance, property maintenance, or a related skilled trade.
• Working knowledge of general plumbing, electrical, HVAC, carpentry, and mechanical systems.
• Demonstrated ability to diagnose maintenance problems and complete repairs safely and efficiently.
• Experience using common hand tools, power tools, and maintenance equipment.
• Ability to independently manage assigned work orders, prioritize competing requests, and follow through to completion.
• Strong troubleshooting skills, attention to detail, and sound judgment.
• Ability to communicate professionally and work effectively with restaurant management, employees, vendors, and leadership.
• Ability to travel between Morrow Hospitality locations throughout the New Orleans area.
• Willingness to work a flexible schedule, including occasional evenings, weekends, holidays, and emergency maintenance calls as operational needs require.

Equivalent combinations of technical training, skilled-trade experience, and practical maintenance experience will be considered.

Preferred Qualifications

Candidates with the following experience or credentials are especially encouraged to apply:

• Previous maintenance experience in restaurants, hotels, hospitality venues, commercial kitchens, or multi-unit commercial properties .
• Experience troubleshooting commercial refrigeration, ice machines, HVAC systems, and restaurant kitchen equipment.
• EPA Section 608 certification, particularly Universal certification.
• OSHA 10-hour or 30-hour safety training.
• Relevant HVAC, electrical, plumbing, or building maintenance trade certifications or licenses.
• Experience working with preventive maintenance schedules, digital work orders, or maintenance management systems.
• Experience coordinating repairs with outside contractors and service vendors.

Specialized electrical, refrigeration, HVAC, and other regulated work must be performed only by individuals with the licenses, certifications, or qualifications required by applicable law.

What Success Looks Like

A successful Facilities Maintenance Technician at Morrow Hospitality:

• Prevents problems before they interrupt service. Identifies potential equipment failures and addresses maintenance concerns proactively.
• Responds with urgency and good judgment. Understands that a malfunctioning cooler, plumbing problem, or HVAC failure can directly affect restaurant operations.
• Takes ownership. Completes assignments thoroughly, documents work, and communicates when additional support is needed.
• Knows when to call a specialist. Understands the limits of their expertise and escalates work requiring specialized licensing or advanced technical support.
• Works well with others. Builds positive relationships with managers and employees while maintaining professionalism in busy hospitality environments.
• Protects our properties and our people. Makes safety, reliability, and quality workmanship a priority.

Physical & Work Environment Requirements

This position involves hands-on work across multiple active restaurant and hospitality environments.

Applicants must be able to perform essential job duties, with or without reasonable accommodation, including:

• Standing, walking, bending, kneeling, crouching, and reaching throughout the workday.
• Safely using ladders, hand tools, power tools, and maintenance equipment.
• Lifting and moving tools, equipment, and materials weighing up to 50 pounds, with appropriate assistance or mechanical aids when needed.
• Working in indoor and outdoor environments, including areas exposed to heat, cold, noise, and other typical restaurant or building maintenance conditions.
• Moving between company locations to respond to scheduled and urgent maintenance needs.

Compensation & Benefits

Morrow Hospitality offers:

• Competitive hourly compensation: $22.00–$30.00 per hour, based on qualifications and experience.
• Medical, dental, and vision insurance, subject to plan eligibility.
• Life insurance.
• Retirement benefits, subject to plan eligibility.
• Opportunities to develop technical skills and contribute to a growing hospitality organization.

Why Morrow Hospitality?

Morrow Hospitality is a growing New Orleans hospitality group committed to creating memorable dining experiences, maintaining exceptional environments, and investing in the people who make it all possible.

Our maintenance professionals are vital members of our operations team. Your work helps our employees perform at their best, our guests enjoy their experiences, and our restaurants operate successfully.

We value individuals who bring practical skills, accountability, initiative, and pride in their work.

If you're a hands-on problem solver who enjoys variety, takes ownership of your work, and wants to make a meaningful impact across multiple hospitality properties, we encourage you to apply.

Morrow Hospitality is an equal opportunity employer. We consider qualified applicants without regard to legally protected characteristics and provide reasonable accommodations in accordance with applicable law.

Morrow Hospitality was born from a passion for community, exceptional service, and world-class hospitality. What started as a single vision has grown into a dynamic collection of must-visit destinations, offering a fusion of elevated dining, vibrant nightlife, and unparalleled experiences that leave a lasting impact.

Company Description

Morrow Hospitality was born from a passion for community, exceptional service, and world-class hospitality. What started as a single vision has grown into a dynamic collection of must-visit destinations, offering a fusion of elevated dining, vibrant nightlife, and unparalleled experiences that leave a lasting impact.