Banquet Supervisor

Banquet Supervisor Location: NEW ORLEANS ERNEST N. MORIAL CONVENTION CENTER - 93135001 Workdays/shifts : Varying shifts, days/hours (open availability preferred). More details will be provided during the interview process. Employment Type: Full-time Pay Range: $26 per hour - $30 per hour Working with Sodexo is more than a job; it’s a chance to be part of something greater because we believe our everyday actions have a big impact. You belong in a company that allows you to act with purpose and thrive in your own way. What You’ll Do: As a Banquet Supervisor at Sodexo, you will provide overall supervision and coordination of banquet and catered event operations, serving as the primary on-site leadership role above the Banquet Captain level. This position oversees Banquet Captains and Banquet Servers to ensure events are executed according to Banquet Event Orders (BEOs), service standards, and client expectations. The Banquet Supervisor is responsible for operational readiness, staffing oversight, service execution, and issue resolution during events. This role typically works within an event venue environment and may also support off-site catered functions. The Banquet Supervisor oversees events ranging from small meetings to large-scale functions involving hundreds of guests and varying service styles, including receptions, buffets, plated meals, and multi-course service. The Banquet Supervisor actively supports preparation, setup, service, breakdown, and cleanup while maintaining accountability for safety, sanitation, staffing, and guest satisfaction. Responsibilities may vary by account based on business needs and client requirements, and additional duties may be assigned as necessary. Responsibilities include: Monitor event setup, service execution, and breakdown to ensure consistency, quality, and efficiency. Strong organizational and problem‑solving skills in a fast‑paced environment. Ability to frequently lift and move up to 35 pounds and occasionally lift and move up to 50 pounds. Attends work and shows for scheduled shift on time with satisfactory regularity. Other duties may be assigned and can differ among accounts, depending on business necessities and client requirements. What You Bring: High School diploma, GED, or equivalent experience. Minimum of 2–4 years of banquet, catering, or food and beverage service experience. Prior supervisory or leadership experience in banquet or event operations required. Must meet minimum age requirements to serve alcohol based on local and state regulations. Working knowledge of Point of Sale (POS) systems and event service processes. TIPS (Training for Intervention Procedures) or TEAM (Techniques for Effective Alcohol Management) alcohol training or equivalent. Food handler certification may be required based on location. What We Offer: Flexible and supportive work environment, so you can be home for life’s important moments. Access to ongoing training/development and advancement opportunities to turn your job into a career. Full array of benefits that support you and your family’s wellbeing, including paid time off, holidays, medical, dental, vision, tuition reimbursement, 401k, discount programs, and more. In addition to Sodexo’s standard, some locations may offer additional site‑specific benefits, including free “shift” meals (and/or allowances/per diems), uniforms, safety shoes, public transportation support and/or parking. Equal Employment Opportunity Statement Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. #J-18808-Ljbffr Sodexo