Branch Manager - Millville, NJ

Job Description

Job Description

The Branch Manager at Keen Compressed Gas Company in Millville, NJ is responsible for overseeing all aspects of store operations, driving sales growth, and delivering exceptional customer experiences in the welding and industrial gas products sector. This role requires a dynamic, customer service-oriented individual who can develop customer relationships, create business strategies, and adhere to company policies and safety regulations.

This role is crucial in ensuring operational excellence, enhancing customer satisfaction, and achieving profitability goals.

Job Responsibilities:

Personnel Management

• Manage the daily activities of all branch personnel.
• Ensure that all personnel receive the necessary training, possess the relevant knowledge, and are equipped with the skills to effectively perform their daily tasks.
• Provide and maintain the vehicles, tools and equipment used by personnel.
• Set goals and training schedules for employees.
• Prepare annual performance reviews and conduct with branch employees.

Sales Management

• Communicate all significant activity or activity trends to Branch Area Manager, V.P. of Sales and/or President.
• Prepare quotes and follow up on active quotes.
• Generate quotes for Account Managers and assist with follow-up.
• Actively sell welding supplies and industrial gases to customers in the store and over the phone.

Customer Service

• Make up customer orders for shipment via our truck or UPS.
• Collect customer payments and assist the collections department as needed.
• Set up new account; solve billing problems promptly.
• Order non-stock items promptly and expedite customer back orders. Follow non-stock sales procedures.

Inventory

• Maintain branch inventory and check existing inventory levels.
• Receive inventory via UPS, company truck or freight truck; check in inventory and stock showroom/warehouse.
• Promptly solve shipping errors and inventory discrepancies.

Daily responsibilities

• Manage accounting paperwork, deliveries, payments and billings.
• Prepare daily bank deposit and balance cash drawer daily.
• Maintain up-to-date product literature and price sheets.
• Tag, record, send out and invoice customers for torch, welder/tool repairs, and cylinder refills. as requested.

Compliance

• Monitor and report accidents, injuries and near misses.
• Maintain vehicle file and update Vehicle Condition Reports as needed.
• Ensure vehicle preventive maintenance is completed as scheduled.
• Perform semi-annual loss prevention inspections and correct deficiencies.

Financials

• Review & understand monthly location P&L reports.
• Review monthly score cards.
• Understand financial impacts of inactive and active inventory on hand.

Job Specifications:

• H.S. Diploma or GED
• Associate or bachelor's degree preferred but not required.
• Two years of prior demonstrated management or leadership experience
• Minimum 5 years' experience in sales and/or distribution of gases and welding supplies or similar industrial products.
• Proficient knowledge of Microsoft Office applications

Salary Range: $40K-$75K*

*Please note that the salary requirements have been provided for this role; however, the offered salary will be determined based on various factors, including the candidate's years of experience and industry tenure. The stated salary reflects the base range; additional benefits and bonuses are not included.