Vice President, Client Success, Communications
Confidential
Vice President, Client Success, Communications
About the Company
Internationally-recognized provider of CX technology & services
Industry
Outsourcing/Offshoring
Type
Public Company
Founded
1982
Employees
10,001+
Categories
- Publicly Traded
- Consulting & Professional Services
- Outsourcing
- Information Technology
- Open Source
- Software
- Wealth Management
- Amazon Associates Program
- Opportunities
- Partners Programs
- Consulting
Specialties
- customer experience consulting
- customer technology services
- customer care services
- captivate customers
- omnichannel technology
- bilingual professionals
- cloud-based technology
- operational excellence
- revenue growth
- customer acquisition
- care
- digital trust and safety services
- and cx technology
About the Role
The Company is seeking a VP, Client Success for Communications. This executive will be responsible for leading a specialized client portfolio, nurturing relationships, and growing a profitable book of business. The role requires a visionary with a deep understanding of the modern customer experience landscape, operational excellence, and the ability to anticipate and meet client business needs. The successful candidate will have full P&L responsibility, develop and execute business strategies, and ensure alignment between the company's objectives and client requirements. Building and sustaining both internal and external relationships, as well as collaborating with other client portfolio leaders, are key aspects of the position. Candidates for the VP, Client Success role should have over 15 years of business leadership experience, preferably in the customer experience industry, and a sophisticated understanding of the sales process, contact center operations, and financial metrics. The role demands a problem solver with a proven track record of influencing and managing in a matrix organization, and experience serving large, complex clients in a fast-paced environment. The ideal candidate will be a strategic thinker, a creative business builder, and a collaborative leader who can excite and galvanize teams. A strong background in CX delivery and technology-enabled solutions, as well as the ability to balance a take-charge leadership style with a collaborative approach, is essential.
Functions
- Account Management/Optimization
- Business Development
- Operations
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Vice President, Client Success, Communications in Oklahoma City, OK vacancy
- ...Vice President, Executive Search & Business Development About the... ...public relations corporate communications and marketing... ...their mission-driven team. The successful candidate will serve as the... ...primary strategic partner to clients, managing a full book of concurrent...Suggested
- ...Vice President, Corporate Communications About the Company Globally-recognized market research & analytics... ...communication programs. The successful candidate will be responsible for ensuring... ..., clarity, accountability, client focus, and inclusivity. Hiring Manager...Suggested
- ...Vice President, Medical Communications Strategy About the Company An MM+M award-winning medical education agency Industry Marketing... ...brand strategies for healthcare and pharmaceutical clients. The successful candidate will be responsible for leading brand...Suggested
- ...Vice President of Product Management About the Company Innovative... ...services insurance communications telecom industrial/manufacturing... ...in B2B marketing. The successful candidate will be... ...needs of the business and its clients. Applicants for the VP of Product...Suggested
- ...Senior Vice President, Brand Strategy About the Company Acclaimed... ...in health & life sciences communications Industry Public... ...join their dynamic team. The successful candidate will be a senior... ...role is pivotal in helping clients navigate complex business challenges...SuggestedShift work
- ...Vice President, Self-Pay Performance & Client Strategy About the Company Popular provider of revenue cycle management solutions Industry Hospital... ...efforts to deliver measurable financial value. The successful candidate will be expected to translate data into...
- ...Vice President, Strategic Accounts, AV, Security & IT Communications About the Company Full-service marketing and communications agency... ...business units within the company. The successful candidate will be responsible for client leadership, owning a portfolio of AV...
- ...Vice President of Customer Success About the Company Innovative provider of lien resolution services for personal injury clients Industry Consumer Services Type Privately Held Founded 2018 Employees 51-200 Specialties lien resolution...
- ...Vice President, MarTech Strategy & Solutions About the Company Innovative communications firm Industry Marketing and Advertising Type... ...sciences industry. The successful candidate will serve as a... ...role requires a strategic, client-focused individual who can...
- ...Vice President, Scientific Services About the Company Respected... ...provider of high-quality medical communications services Industry... ...communications organization. The successful candidate will be tasked... ...scientific partner to clients across various therapeutic...
- ...Vice President of Customer Success About the Company Large provider of recruiting-related services including candidate screening & background... ...creating an exceptional customer experience and deepening client relationships. The VP will be tasked with meeting or exceeding...
- ...Vice President of Enterprise Sales About the Company Innovative... ...integrations agentic ai patient communications and patient access... ...their dynamic team. The successful candidate will be a master... ...costs and contracts with clients. Applicants must have a minimum...
- ...Vice President, Group Copy Supervisor About the Company Leading marketing... ...Specialties medical communications promotional advertising medical... ...focus on creative presentation, client relations, and team oversight. The successful candidate will be responsible...Work at office
- ...Vice President, Medical Strategy Director About the Company AI-driven healthcare communications provider Industry Marketing and Advertising... ...human and impactful. The successful candidate will be a scientific... ...will be a trusted client advisor, a quality champion...
- ...Senior Vice President, Healthcare Media Business Unit Head About the Company Award-winning... ...of a new commercial business. The successful candidate will be tasked with developing... ...strategy, shape initial solutions, establish client relationships, and build a commercial...
- ...Vice President, Client Partner About the Company Ambitious provider of content marketing software... ...of enterprise accounts. The successful candidate will be a strategic advisor... ...stakes governance, and maintain proactive communication with executive buyers. Applicants for...Freelance
- ...Senior Vice President of Insights & Creative Strategy About the Company A communications agency specializing in insights, planning, and creative strategy. Industry... ...for the value of strategic planning. The successful candidate will be responsible for ensuring...
- ...Vice President, Communications About the Company Rapid-growing healthcare technology (HealthTech) company Industry Information Technology... ..., with a focus on earning media rather than paid. The successful candidate will be responsible for maintaining the brand's...
- ...Vice President of Sales, Life Science About the Company Vibrant AI platform specializing... ...in behavior change & person-centered communication Industry Hospital & Health Care... ...and national health plans. The successful candidate will be tasked with driving...Flexible hours
- ...Vice President, Global Library Relations About the Company Global provider of scientific... ...of artificial intelligence. The successful candidate will be responsible for creating... ...that focuses on shaping the scholarly communication conversation, strengthening the...
- ...Vice President, Global Rare Disease Franchise About the Company Pioneering biotechnology... ...of its rare disease portfolio. The successful candidate will be responsible for the... ...collaborative, relationship-driven, and clear-communication work ethic. Hiring Manager Title...
- ...Vice President, Product Management, Quality About the Company Ambitious provider of... ...provider data management clinical communications cvo workforce management solutions... ...within the Product organization. The successful candidate will be responsible for the...
- ...Vice President of Curriculum About the Company Nationally focused provider of technology... ...community engagement strategic communications and ai ai and management consulting... ...of its curriculum capability. The successful candidate will be tasked with...Local area
- ...Vice President of Engineering About the Company Popular provider of a digital marketing... ...data analytics marketing communications nonprofit marketing event marketing... ...craftsmanship-focused product phase. The successful candidate will be responsible for...
- ...Vice President of Revenue Operations About the Company Popular cloud-based data backup... ...smart workspace team communication and productivity Business Classifications... ...global B2B go-to-market organization. The successful candidate will be tasked with creating...Flexible hours
- ...Vice President of Strategic Sales About the Company Innovative provider of AI-powered... ...integrations agentic ai patient communications and patient access About the Role... ...systems sales organization. The successful candidate will be responsible for defining...Shift work
- ...Vice President of Philanthropy & Communications About the Company A global movement advancing girls' education and locally-led change worldwide.... ...the development of a robust fundraising strategy. The successful candidate will be a senior leader, responsible for defining...Remote workWorldwide
- ...Vice President of Business Operations & Enterprise Transformation About the Company Dynamic provider of communication tools & services to K-12 schools Industry Information Technology... ...internal operating model. The successful candidate will be a key partner...
- ...Regional Vice President of Sales About the Company Innovative provider of AI-powered... ...integrations agentic ai patient communications and patient access About the Role... ...Sales with a focus on Healthcare IT. The successful candidate will be a master of the...
- ...Vice President of Account Management About the Company Innovative provider of AI-powered... ...integrations agentic ai patient communications and patient access About the... ...expansion within the installed base. The successful candidate will establish the...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Vice President, Client Success, Communications. Be the first to apply!
Related searches
- vp infrastructure Oklahoma City, OK
- vice president transformation Oklahoma City, OK
- vp transformation Oklahoma City, OK
- senior vice president of business development Oklahoma City, OK
- vice president strategic partnerships Oklahoma City, OK
- vice president global communications Oklahoma City, OK
- vice president analytics Oklahoma City, OK
- vice president of application development Oklahoma City, OK
- vice president of digital marketing Oklahoma City, OK
- vp project management Oklahoma City, OK