RCM Dental Billing Manager
Children's Happy Teeth & Happy Braces
✨ RCM Dental Billing Manager✨
Join Our Smiling Team!
Location: La Mirada | Full-Time
About Us
Children's Happy Teeth & Happy Braces is a growing pediatric dental and orthodontic organization committed to delivering exceptional care and creating positive experiences for every child and family we serve. As we continue to expand, we are seeking an experienced and detail-oriented Billing Manager to lead our billing operations and support our mission.
Position Overview
The Billing Manager will oversee the full revenue cycle and billing operation, ensuring accuracy, compliance, efficiency, and strong financial performance. This role will lead the billing team, optimize workflows, and drive process development and continuous improvement across the revenue cycle. The ideal candidate will also help identify and implement AI tools, automation, and technology integrations that improve billing accuracy, productivity, reporting, and overall team efficiency. This position requires strong leadership, tech savvy, & advanced knowledge of dental billing—including Medi-Cal, HMO, PEDO, and ORTHO—and the ability to collaborate cross-functionally to support both our teams and patients.
What We're Looking For
- Minimum of 5 years billing experience in mid-size DSO
- Hands-on experience with Medi-Cal Dental billing, PEDO & ORTHO claims (mandatory)
- Strong knowledge of dental insurance billing, coding, and claims processing
- Experience managing a team of 5 or more
Key Responsibilities
- Develop an efficient workflow using automation and AI tools.
- Oversee the entire billing process, including insurance verification, claim submission, follow-ups, and payment posting
- Ensure compliance with all insurance guidelines, billing regulations, and company policies
- Monitor accounts receivable and implement strategies to improve collections and reduce aging
- Train, mentor, and manage billing team members, fostering a collaborative and high-performing environment
- Communicate with patients and families regarding billing inquiries and explain financial responsibilities clearly and professionally
- Collaborate closely with clinical teams to ensure accurate coding, documentation, and claim submission
- Review and resolve complex billing issues, denials, and discrepancies
- Generate and analyze billing reports to support leadership decision-making
Skills
- Proficiency in billing software and Microsoft Office (Excel, Word, Outlook)
- Exceptional attention to detail and accuracy in financial record management
- Strong analytical and problem-solving abilities
Communication & Leadership
- Excellent interpersonal and communication skills, with the ability to explain billing processes clearly to patients and families
- Proven ability to lead, support, and develop a team
- Collaborative mindset with the ability to work effectively with both administrative and clinical teams
What We Offer
- Competitive salary
- Health benefits
- Paid time off and holidays
- Opportunities for career growth within a rapidly expanding organization
- A supportive, mission-driven environment focused on helping children achieve healthy, happy smiles
How to Apply
Please submit your resume
Be part of a team that makes a difference—one smile at a time!
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