Senior Implementation Specialist

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Implementation Specialist based in the United States. This role sits at the intersection of strategy and execution, bringing retention marketing programs to life across multiple client accounts in a fast-paced agency environment. You will act as the technical backbone of lifecycle marketing initiatives, translating retention strategies into high-performing email, SMS, and onsite experiences. Working closely with strategists and account teams, you will build, optimize, and maintain complex automations, segmentation, and customer journeys. The role requires deep hands-on expertise in implementation within modern eCommerce stacks. You will also play a key role in migrations, integrations, and QA across platforms. This is a highly collaborative position where precision, scalability, and technical excellence directly impact client growth and retention outcomes. \n Accountabilities: Execute end-to-end implementation of retention marketing programs, including email, SMS, automation flows, segmentation, and onsite conversion experiences across client accounts Build, optimize, and troubleshoot advanced lifecycle journeys, custom events, audience targeting, and signup forms within Klaviyo Lead migrations from platforms such as Attentive, Mailchimp, Omnisend, and HubSpot into Klaviyo-based ecosystems Configure and maintain integrations with platforms like Shopify, Recharge, Yotpo, and other retention tools Perform technical QA across campaigns, flows, segmentation logic, tracking, and automation logic to ensure flawless execution Troubleshoot complex data, event tracking, and integration issues while maintaining implementation standards and SOPs Support onboarding projects, audits, and internal enablement by acting as a technical subject matter expert Contribute to the development of scalable implementation frameworks across the retention team Requirements: 3–6+ years of experience in email, SMS, or lifecycle marketing, ideally within an agency or multi-client environment 2+ years of hands-on experience building and managing campaigns, flows, and automations in Klaviyo Strong experience with segmentation, lifecycle strategy execution, and customer data architecture Proven track record of managing platform migrations and cross-system integrations in eCommerce environments Familiarity with custom events, tracking implementation, and data mapping across marketing systems Experience working with tools such as Shopify and other retention or CRM technologies Strong troubleshooting skills with excellent attention to detail and structured QA processes Highly organized, proactive, and comfortable managing multiple client priorities simultaneously Preferred: Klaviyo certifications, Shopify Plus experience, and exposure to tools like Attentive, LoyaltyLion, ReferralCandy, or similar platforms Benefits: Competitive base salary range of $75,000 – $95,000 Remote-first flexibility within eligible U.S. states Opportunity to work across leading D2C and Shopify Plus brands Exposure to a high-growth agency environment focused on innovation in retention marketing Access to modern marketing technology stacks and continuous upskilling opportunities Collaborative team culture with strong emphasis on ownership and technical excellence Opportunity to influence and standardize implementation best practices across multiple accounts. \n How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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