Filson Retail Assistant Store Manager - Seattle

Assistant Store ManagerFilson is built on a reputation of excellent product quality and performance as well as exceptional customer service. Just as a guide leads travelers, sportsman, or tourists into unfamiliar or new territory, it will be your mission to lead and develop your team to be at their best. As an Assistant Manager at Filson, you will motivate, inspire, and lead your team in providing the best-in-class customer experience, just as our founder did in 1897. You will work side by side with your Store Manager and your home office partners to set and uphold our standards for the store's day-to-day operations as well as develop our people and our culture.Responsibilities:Identifies customer needs and acts as an outfitter, one who fully prepares our guest for their next adventure through exceptional product knowledge.Supports the Store Manager in selecting store staff by recruiting, selecting, orienting, and training employeesDevelops team's selling and merchandising skill by demonstration and leading by example, setting clear goals, and holding yourself and team accountable.Observes and provides feedback to support members of staff in a culture of 360-degree communication.Manage a training plan and in the moment coaching to drive key performance indicators. Understands how employee behaviors link to selling metrics and provide training accordingly.Supports marketing events and stories through in store promotion, clientele emails, and community outreach.Prepares reports by collecting, analyzing, and summarizing informationEnsures availability of merchandise and services by maintaining inventories.Ensure that Filson Standards and Operating Standards are met or exceeded to support brand consistency.Protects employees and customers by providing a safe and clean store environment.Supports store operations by enforcing company programs, initiatives, policies, and procedures.Supports the Store Manager with coaching, developing, and resolving conflicts with all members of the teamRegularly and consistently abides by Time & Attendance policies and all policies and procedures included withinRegularly and consistently abides by the Standards of Conduct and Ethics, and all policies and procedures included withinOther duties as assigned.Qualifications:Exceptional selling skills, customer service, and clientele experienceMinimum of two years in a leadership roleHas strong coaching and delegation skillsExperience using data to make informed decisionsPeople development and growth experienceFriendly and outgoing; service mentalityStrong written and verbal communication skillsPC based computer skills; with Word and ExcelAbility to work weekends, holidays, and evenings.Must have high school diploma or equivalent.Must be 18+ yrs. oldRequirements:Able to lift and carry 30 poundsAble to reach overheadAble to pull clothing and luggage from shelvesAble to bend, kneel, or stoopMust be able to stand for long periods of timeSampling of Total Rewards Program:Compensation type: hourlyCompensation: Compensation can be negotiated based on previous experience & qualifications. Starting at $29.25 - $33.75 per hourBonus eligibility: Potential monthly bonus based on store financial performance. Employee hiring referral bonusPaid Time-off: Paid Corporate Holidays Paid Vacation days (accrued) Paid Float DaysBenefits: Medical, dental & vision (For FT and PT Reg status team members only) 401k with company match Employee assistance program (EAP) Pet Insurance Merchandise discounts Complimentary employee bag at 90 days of employmentNote: This job description is not meant to be all-inclusive. Team members may be required to perform other duties to meet the ongoing needs of the organization.Filson is an equal opportunity employer. We believe that every employee has the right to work in surroundings which are free from all forms of unlawful discrimination. It is our policy that all decisions involving any aspect of the employment relationship will be made without regard to race, color, sex, religion, age, national origin, marital status, sexual orientation, gender identity, the presence of any sensory, mental, or physical disability, veteran and military status, genetic information, political ideology or any other status, or characteristic protected by local, state or federal law. Discrimination and/or harassment based on any of those factors are totally inconsistent with our philosophy of doing business and will not be tolerated.Regarding applicants or employees with disabilities, the company offers what the law refers to as "reasonable accommodation" to enable a person to perform his or her job.Salary range: $29.25 —$33.75 USD