Senior Engineer, Customer Web and Mobile Experience
Independence Pet Group
- # Senior Engineer, Customer Web and Mobile ExperienceApplyremote type: Hybrid Workinglocations: Chicago, ILtime type: Full timeposted on: Posted Yesterdayjob requisition id: JR102468Established in 2021, **Independence Pet Holdings** is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America. We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi-brand and omni-channel approach include our own insurance carrier, insurance brands and partner brands. **Job Summary**We are seeking a Senior Engineer to design, build, and ship high-quality features across our customer-facing web and mobile platforms. Reporting to the Senior Director, Customer Web and Mobile Experience, this role is a senior individual contributor who partners with product, design, and platform teams to deliver delightful pet parent experiences using React and React Native. The Senior Engineer takes ownership of meaningful product areas, mentors mid-level engineers, and contributes to the technical direction set by the Principal Engineer and engineering leadership. **Job Location:** Chicago **Reports To:** Senior Director, Customer Web and Mobile Experience **Main Responsibilities*** Design, develop, test, and deploy features across responsive web and React Native (including React Native Web) mobile applications used by pet parents.* Own end-to-end delivery of product areas, including technical design, implementation, code review, deployment, and post-release monitoring.* Translate product requirements and UX designs into clean, performant, accessible, and maintainable front-end code.* Work day-to-day in the team's foundational toolchain — Git/GitHub for version control and CI/CD triggers, Node.js, VS Code, GitHub Codespaces for containerized development, GitHub Copilot Enterprise for AI-assisted coding, Expo CLI, Azure CLI, Postman for API testing, React DevTools, and BrowserStack for cross-device/browser validation.* Build and maintain reusable, accessible UI components using a utility-first styling approach (e.g., Tailwind/NativeWind) and component patterns adapted for React Native (e.g., shadcn/ui-style component libraries), and manage typography/font loading consistently across web and mobile.* Integrate with backend APIs, manage application state effectively, and optimize for performance on web and mobile.* Implement secure authentication and identity flows, and handle customer data in line with security and privacy standards.* Write unit, integration, and end-to-end tests; participate in code reviews to uphold engineering standards.* Contribute to CI/CD pipelines, mobile release processes, and incident response for customer-facing services.* Partner with designers and product managers to refine requirements, evaluate trade-offs, and shape the user experience.* Mentor mid-level and junior engineers through pairing, code reviews, and design discussions.* Identify technical debt and performance issues, and lead targeted improvements with measurable customer impact.* Stay current with the React and React Native ecosystem and apply new tools and patterns where they add value.**Required Qualifications*** Bachelor's degree in Computer Science, Software Engineering, or related field (equivalent experience considered)* Engineering experience building production web or mobile applications.* Strong proficiency in JavaScript and TypeScript, with hands-on production experience in React; React Native (including React Native Web) experience strongly preferred.* Hands-on proficiency with the foundational developer toolchain: Git/GitHub, Node.js, Next.js, VS Code, React DevTools, Postman, Expo CLI, Azure CLI, and BrowserStack.* Hands-on experience building Backend-for-Frontend (BFF) services and Web APIs in .NET (C#) to support customer-facing web and mobile experiences.* Comfort working in containerized development environments (e.g., GitHub Codespaces) and using AI-assisted development tools (e.g., GitHub Copilot Enterprise).* Strong skills in modern styling and UI development — utility-first CSS frameworks (Tailwind/NativeWind), component patterns (shadcn/ui-style libraries for React Native), and managing fonts and typography across platforms.* Solid understanding of modern state management patterns, RESTful API integration, and component-driven architecture.* Experience with the mobile app lifecycle, including build configurations, app store submission, and over-the-air updates.* Proficiency with CI/CD tools and automated testing frameworks (unit, component, and end-to-end).* Experience implementing authentication flows (OIDC/OAuth2 or equivalent) and handling tokens securely.* Familiarity with accessibility, performance tuning, and modern web/mobile security practices.* Strong collaboration skills and the ability to work effectively with product, design, and back-end engineering partners.**Preferred Qualifications*** Experience with the Expo ecosystem (Expo SDK / Expo CLI) and unified mobile + web codebases.* Experience contributing to or maintaining a shared design system or component library.* Experience working with cloud platforms and the Microsoft ecosystem (Azure, Dynamics 365) and/or EIS Suite.* Experience with feature flags / experimentation, observability tooling, or payments integrations.* Experience in insurance, financial services, healthcare, or another regulated industry.All of our jobs come with great benefits including healthcare, parental leave and opportunities for career advancements. Some offerings are dependent upon the location of where you work and can include the following:* Comprehensive full medical, dental and vision Insurance* Basic Life Insurance at no cost to the employee* Company paid short-term and long-term disability* 12 weeks of 100% paid Parental Leave* Health Savings Account (HSA)* Flexible Spending Accounts (FSA)* Retirement savings plan* Personal Paid Time Off* Paid holidays and company-wide Wellness Day off* Paid time off to volunteer at nonprofit organizations* Pet friendly office environment* Commuter Benefits* Group Pet Insurance* On the job training and skills development* Employee Assistance Program (EAP)Interview Technology Notice:Please note that phone and video interviews or screenings may be recorded and transcribed using interview technology to support our recruitment process.By continuing with the interview, you consent to this use.Text Messaging Notice:If you provide a mobile phone number, you may receive job-related communications via text message. Message and data rates may apply.You may opt out of text communications at any time by replying “STOP.”**Thanks for visiting our careers page!**ASPCA Pet Health Insurance, Embrace, Felix, Figo, Independence American Insurance Company, Pets Best, Pethealth, PetPartners, PetPlace, and Pumpkin are all operated by **Independence Pet Holdings (IPH)**.
- J-18808-Ljbffr Independence Pet Group
Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Senior Engineer, Customer Web and Mobile Experience in Chicago, IL vacancy
- ...Management for the UpToDate Core Experience & Access to drive strategy and execution across core web and mobile access experiences. You will partner with engineering, UX, security, analytics, and... ...measurable improvements and scalable, customer-ready access workflows. You will...CustomerSeniorWeb
$77k - $202k
...SummaryThe OpportunityAs a Senior Experience Designer, you will specialize in crafting exceptional customer and employee experiences by... ...various platforms, including mobile and web- Applying industry trend... ...Systems, Design/Multimedia, Engineering- Demonstrating proficiency...CustomerSeniorWebFull timeH1b- Independence Pet Group in Chicago is seeking a Senior Engineer to develop and ship high-quality features for their customer web and mobile platforms. The position requires... ...proficiency in JavaScript and React, and experience with CI/CD tools. The hybrid role offers...CustomerSeniorWeb
- ...About the team The Customer Experience (CX) Product team owns... ...travelers across chat, voice, web, and third-party... ...job As a Software Engineer on the CX Platform team... ...You’ll report to a Senior Engineering Manager and... ...globally – powering Hopper’s mobile app, website and our B...CustomerSeniorWebFull timeRemote workWorldwide
The Hopper Company
Chicago, IL7 hours ago $250k - $350k
...We're looking for a senior full stack engineer to anchor this product... ...the stack, including web chat front ends in React... ...software engineering experience, with senior-level... ...experience building customer service, CRM, contact... ...globally, powering Hopper's mobile app, website and our...CustomerSeniorWebWork experience placementLocal areaRemote workWork from homeRelocation package$120k - $140k
...behind exceptional live experiences. Built by and for the... ...across desktop and mobile. Master Tour is... ...We are looking for a Senior SDET Engineer to own the quality strategy... ...desktop, mobile, web, and API. This role comes... ...at the end. Our customers work show-day deadlines...CustomerSeniorWebContract workTemporary workWork at officeFlexible hoursEventric Master Tour
Chicago, IL6 days ago- ...turn technical insight into customer excitement? Great—because we... ...market.We’re looking for a Senior Sales Engineer who can speak fluently in the... ...many of the below:️5+ years of experience as a Senior Sales Engineer,... ....️Working knowledge of web development concepts.️Experience...CustomerSeniorWebWork experience placement
$170.9k - $196.54k
...perspectives from our customers, communities and each... ...We are seeking a Senior Electrical Engineer to own the design, development... ...cellular and Land Mobile Radio (LMR)... ...embedded electronics design experience and a bachelor's degree... ...via our Axon Privacy Web Form. For more...CustomerSeniorWebRemote jobFull timeWork experience placementRelocationRelocation packageFlexible hours- ...infrastructure providers, and their customers. Together, we are changing... ...onsite) Kunai is hiring a Senior Mobile Engineer for their client's retail... ...across iOS, Android, and Web development.... ...seamless, non-disruptive customer experience. Contribute toAndroid development...CustomerSeniorWebFlexible hours2 days per week1 day per week
$112k - $228k
...united in delivering the best experience for our customers. We work together each day... ...Product Manager Lead Senior within PNC's Digital organization... ...Manager Lead Senior on our Mobile & Online Banking Security... ...initiatives across mobile, web, and assisted channels while...CustomerSeniorWebFull timeTemporary workPart timeWork experience placementWork at office$141.4k - $212k
...technical solutions that exceed customer expectations? If so, we... ...a talented and motivated Senior Pre-Sales Systems Engineer to join our dynamic team.... ...and holistic customer experience and strategy to drive revenue... ...materials (i.e. whitepaper, web presentations) that...CustomerSeniorWebLocal areaRemote workFlexible hours$127k - $249k
...looking for an experienced Senior Engineer for our SRE, Atlas team to support... ...the ability to impact our customer’s most crucial workloads.... ...stronger product and a better experience for all Atlas customers. The... ...)Solid understanding of web and network protocols and standards...CustomerSeniorWebLocal areaRemote workWorldwideFlexible hours- VAST Data is looking for a Senior Systems Engineer to join our growing team! This... ...intense innovation, a customer‑first mentality and a team... ...who leverage their skills & experiences to make real market impact.... ...next‑generation analytics and web frameworks. Preparation...CustomerSeniorWebTraineeship
- ...Senior Sales Solutions Engineer At PPRO, we simplify access to local payments -... ...challenge respectfully, put the customer first, and recognise that... ...to Have ~5+ years of experience in a customer-facing... ...Working knowledge of a web-oriented programming language...CustomerSeniorWebWork at officeLocal areaRemote workWork from homeWorldwide3 days per week
PPRO
Chicago, IL3 days ago $191.7k - $213k
...sales leadership as a customer-facing technical sales... ...technology, computer science, engineering, environmental science... ...equivalent practical experience may be considered.• 6-... ...evaluators, and senior decision makers.•... ...equivalent CRM tools, web conferencing platforms...CustomerSeniorWebFull timeWork at office$121.2k - $225.2k
...years of Information Technology experience OR related discipline degree... ....* Ability to influence.* Customer service oriented.* Performance... ...application portfolio* Experience in mobile technologies (not limited to... ...C+, COBOL, Perl, SAP, etc); web technologies (not limited to...CustomerSeniorWebFull time- ...Senior Software Engineer IWe are searching for a Senior Software Engineer I to... ...to printers, scanners and customer-facing displays, working closely... ...discovery, and embedded web servers to keep restaurants... ...STEM field.3+ years hands-on experience building robust software,...CustomerSeniorWebTemporary workRemote work
Yum! Brands
Chicago, IL3 days ago $140k - $200k
...’s information. Articles on the web, documents in the cloud, books on... ...Overview We're looking for a Senior Software Engineer to join our Core Experiences Team. This team builds and maintains... ...to get faster feedback from customers, navigate the integration/UX tradeoffs...CustomerSeniorWebFull timeRemote workSpeechify
Chicago, IL7 hours ago- ...challenge respectfully, put the customer first, and recognise that... ...PPRO is looking for a Senior Sales Solutions Engineer to serve as the lead... ...You'll Need to Have Experience: 5+ years of experience in... ...: Working knowledge of a web-oriented programming language...CustomerSeniorWebWork at officeLocal areaRemote workWork from homeWorldwide3 days per week
PPRO
Chicago, IL1 day ago $135k - $155k
...believe in making digital experiences both secure and seamless for... ...just something we provide our customers. It's something that... ...management. The Role: As a Senior Sales Engineer at Ping Identity, you'll... ...programming languages and web technologies: JavaScript,...CustomerSeniorWebLocal areaRemote workWorldwideFlexible hoursPing Identity
Chicago, IL4 days ago$121k - $137k
...seeking a dynamic Sr Systems Engineer with a strong background in Identity... ...technical teams to deliver customer‑centric solutions, including... ...abilities, and professional experience are crucial for success in... ...preferred): Strong understanding of web security fundamentals to...CustomerSeniorWebCasual work- ...-growing, innovative company seeking a Senior Crawl Engineer to join our professional services team.... ...opportunity. You will configure crawls, develop custom crawler code, and interact with... .... You will work with a range of web technologies and contribute to internal...CustomerSeniorWebRemote job
- ...development for there proprietary software as well as customer portals for both web and mobile You will implement all new features and functions end... ...Desired Skills: ~8-10 Years of development experience ~ Experience coding in .NET ~ Knowledge of .NET, WPF...CustomerSeniorWebFull time
360 -tsg
Chicago, IL7 hours ago $92.6k - $144.1k
...penetration tests with a focus on web applications and web APIs... ...needed. Work with software engineering, application security, and cyber... ..., support testing of cloud, mobile, and internal systems.Conduct... ...using factors such as experience, skills & knowledge. Benefits...SeniorWebFull timeTemporary workPart time- Job DescriptionThe Sr. Quality Engineer will report to the Technology... ...business partners, such as Customer Support, Client Services and... ...assigned.Job RequirementsYears of Experience: 7-10 years of experience5-7... ...integrations (APIs, web services) and SaaS / PaaS cloud...CustomerSeniorWebWork experience placementNight shift
$102.5k - $187.9k
...designers, and software engineers enable our clients to... ...outcomes that our customers expect. In this role... ...various platforms such as mobile, web, and tablets. You will... ...As a Senior Application Designer and... ...but also enhance user experience. Writing clean, maintainable...CustomerSeniorWebSummer holidayFlexible hours$122k - $240.5k
...Services - AI & E - EaaS - Senior Consultant, Strategy Growth... ...Position Summary Join our AI & Engineering team in transforming... ...or related field.3+ years’ experience in a consulting firm, working... ...presentation, communication, and customer service mindset; proven ability...CustomerSeniorWork at officeLocal areaFlexible hours- ...solutions that improve business operations and customer experiences. PCG is seeking an experienced Salesforce QA Engineer to support a large-scale Salesforce... ...across Service Cloud, Experience Cloud, Lightning Web Components (LWC), Salesforce Flow, integrations...CustomerWeb
PCG INTERNATIONAL INC
Chicago, IL2 days ago - ...Senior Business Analyst or Senior Product Owner The Senior Business Analyst or... ...Writing user stories Digital customer experience Agile delivery methodology Azure... ...manage multiple projects/priorities Web and Mobile platform technologies Top Nice to...CustomerSeniorWeb
Software Technology Inc
Chicago, IL1 day ago $209k - $238.5k
...Overview Senior Manager, Mobile Engineering, iOS (Enterprise Platforms Technology)... ...real problems and meet real customer needs. As a Capital One iOS... ...quality customer experiences that are engaging, purposeful... ...disciplines (Android, iOS, APIs, Web, etc.) Own and lead...CustomerSeniorWebFull timePart timeInternshipLocal area
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Senior Engineer, Customer Web and Mobile Experience. Be the first to apply!
Related searches
- senior network engineer remote Chicago, IL
- senior benefits manager Chicago, IL
- senior app developer Chicago, IL
- senior manager legal Chicago, IL
- senior retail sales associate Chicago, IL
- sr project manager Chicago, IL
- senior account executive Chicago, IL
- senior manager strategic initiatives Chicago, IL
- senior staff systems engineer Chicago, IL
- senior commercial counsel Chicago, IL